Pebble Lodge
49 Alumhurst Road, Westbourne, Bournemouth, Dorset, BH4 8EWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great hospital
Rated 5 stars out of 5
by Mandy - Posted on 27 April 2023
Fantastic staff, psychiatrists and place as a whole. Extreamly helpful and kind. Actually support family as a whole and not just the child. Communication is good between staff and families. Visiting room is clean and comfortable and this is just an overall decent hospital. My child had zero complaints and found this hospital met his needs. Diagnosis accurate and explained in detail to parents and parents made to feel welcome. Staff very supportive and have time to listen to you no matter what. Everything is noted down properly and dealt with appropriately. Cups of tea given upon request and not many places do that!!
Visited Child and Adolescent Psychiatry on February 2023
Review titled Pebble Lodge
Replied on 02 May 2023
Dear Mandy, Thank you so much for taking the time to share such great feedback with us. I am really glad to hear that you and your family's experience of Pebble Lodge was a positive one. I have passed your comments on to the Ward Manager and asked that they share your feedback with all involved; they will be very pleased to hear such lovely feedback. Many thanks Dorset Healthcare Patient Experience Team
Information supplied by Dorset Healthcare University NHS Foundation Trust