Pendle Community Hospital
Leeds Road, Leeds Rd, Nelson, Lancashire, BB9 9SZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Friendly and relaxing
Rated 5 stars out of 5
by Wendy Harris - Posted on 17 September 2023
Visited as an outpatient this week. All staff I met were warm and friendly. The doctor was wonderful. Friendly and humorous. A pleasure to meet which is the first time I've ever thought that about a doctor. I mostly find them patronizing and lacking communication skills. Got a very speedy referral for an MRI too. Restored my faith in doctors. I'd recommend the hospital to anybody if they have the option.
Visited Don't know on September 2023
Review titled Pendle Community Hospital
Replied on 18 September 2023
Dear Wendy, What a wonderful review for the doctor and staff working in the Outpatient Department at Pendle Community Hospital. Thank you for sharing this. Our staff always strive to deliver, safe, personal and effective care and it will be a pleasure to pass on your feedback. If there is anything further you would like to tell us about this experience then you can contact the Patient Experience Team by email at patientexperience@elht.nhs.uk Thank you again for commenting and best wishes. Sarah Ridehalgh Patient Experience Facilitator
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Review titled Great local service which is patient centred
Rated 5 stars out of 5
by Vicki D - Posted on 22 February 2023
Have often been a bit cynical about what good physio can do but my experience of my treatment over the last nine months has been very positive. My practitioner (am) listens carefully and is both supportive and challenging and provides a range of routines and exercises that certainly have made a difference….thank you
Visited Physiotherapy on February 2023
Review titled Pendle Community Hospital
Replied on 23 February 2023
Dear Vicki What a wonderful review for the staff in the Physiotherapy team at Pendle Community Hospital. Many thanks for taking the time to share this. Our staff always strive to deliver safe, personal and effective care and they will really appreciate your lovely feedback. If there is anything further you would like to tell us about your experience then you can contact the Patient Experience Team on patientexperience@elht.nhs.uk Thank you again for commenting and best wishes. Melissa Almond Senior Patient Experience Facilitator
Information supplied by East Lancashire Hospitals NHS Trust