Pershore Community Hospital
Queen Elizabeth House, Queen Elizabeth Drive, Pershore, Worcestershire, WR10 1PSContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Telephone Contact
Rated 3 stars out of 5
by Vikki Amiss - Posted on 01 February 2024
I have been told today that my father was transferred to Pershore Hospital, Russell Ward last night. Had a rather traumatic conversation with my elderly mother saying he was going to discharge himself as he has been waiting to use toilet facilities since this morning - it is now 5pm. I called the hospital and was told they could not hear me on the phone and then we were cut off. I have tried calling back several times on different phones to be told the telephone number can no longer be recognised. Rang Head Office in Worcester - they couldn't help, couldn't transfer me, wouldn't call the number themselves. Had a local friend try the number still no joy - I live in Devon and driving up tomorrow but I need someone to speak with my father who is really upset!!!
Visited February 2024
Review titled Pershore Community Hospital
Replied on 22 March 2024
Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. This falls under the remit of Herefordshire & Worcester Health and Care Trust who can be contacted WHCNHS.PALS@nhs.net or 01905 681517.
Information supplied by Worcestershire Acute Hospitals NHS Trust