Peterborough City Hospital
Edith Cavell Campus, Bretton Gate, Bretton, Peterborough, Cambridgeshire, PE3 9GZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Treatment and staff
Rated 5 stars out of 5
by Edward Colin Martinali - Posted on 04 June 2024
I arrived at city hospital Peterborough in an ambulance in the evening. On arrival the ambulance crew make sure that I was checked in, the staff who will treat me in the hospital a&e was very very easy to get along with also very quick to respond. I was transferred to corridor care that it didn't make no difference my care was just as good as it was in the emergency section best seem to work quite well the staff with brilliant. Sunday evening I was transferred to ward b12 and the same I cannot say how much I appreciate what the staff did for me. On Monday morning I was told I could go home, but at 2pm because the paperwork was taking a better time I had to discharge myself I had to catch transport but married up so I can get home rather than wait for public transport for 4 hours. I didn't wait for my discharge papers because I would only chuck them in the drawer. All the details that happened over the weekend will be added to my doctor's records without the necessary paper that I was going to receive. So discharge papers why are they necessary for the patient they already know that the home. Discharge papers are so old fashioned, because nowadays everything is either done by email. Which if you actually worked out how much paper the NHS use over a period of a year that is quite a few tonnage the paper waste. But once again I would really like to thank all the staff for the treatment and the friendliness.
Visited Don't know on June 2024
Peterborough City Hospital has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Danny - Posted on 22 June 2024
Head and neck minor surgery this morning. Absolutely first class. Staff were very helpful and efficient. Very grateful, thanks.
Visited Don't know on June 2024
Peterborough City Hospital has not yet replied.
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Review titled Brilliant staff
Rated 5 stars out of 5
by Jackie - Posted on 26 June 2024
I attended the ophthalmology department today . I needed an urgent appointment and I was seen very quickly after referral. All the staff, from the receptionist , technicians , nurses and doctors were friendly, efficient and informative, they helped a stressful experience to be much easier. I had a number of tests , which were done quickly and efficiently. Hardly any waiting around . So thank you, I really appreciated my experience today and that was down to the wonderful team in ophthalmology .
Visited Ophthalmology on June 2024
Peterborough City Hospital has not yet replied.
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Review titled Great medical investigation
Rated 5 stars out of 5
by Martin - Posted on 12 June 2024
From when the problems were 1st noticed by a different department I was treated with great concern and consideration by all the staff and especially the consultant in this department. I would like to thank everyone for their help from investigation to the final diagnosis. I certainly couldn't have wished for a better treatment and service
Visited Haematology on June 2024
Peterborough City Hospital has not yet replied.
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Review titled Day treatment centre is a joke
Rated 1 star out of 5
by Jonathan Howell - Posted on 16 May 2024
After arrival at 7.30am I was told I was the second person in, it's now 14.30 and even the afternoon people have been seen. Extremely racist staff bending over backwards for the people of the same nationality as them whilst I sit here completely clueless listening to russian and polish nurses basically flirting with the person opposite. I am fluent in polish even though I don't advertise it and I can promise the nurse (tall blond hair) isn't acting appropriate. I'd never agree for surgery here again. Absolutely unacceptable
Visited General Surgery on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Ward 8a - Professional and caring.
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2024
My elderly relative was admitted recently via ambulance and admitted to the Renal Ward. I cannot praise the staff enough for the care and attention my relative received. They were assessed promptly, tests conducted and care administered to help them recover. Every member of staff I encountered seemed to be happy, whatever their role. The ward was immaculate. Everyone was helpful but I was especially impressed by the time taken by the Drs to patiently provide me/us with updates regarding progress/ treatment, and to answer any questions we had. A huge thank you to everyone involved in the recent care of my relative.
Visited Endocrinology and Metabolic Medicine on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Day Surgery Unit
Rated 5 stars out of 5
by Joanne Copley - Posted on 22 May 2024
I came into the day surgery unit on 21st May for a biopsy. The whole experience was so well organised and the unit so clean. The staff on the ward who looked after me were all amazing and gave me reassuring hugs when I was in tears as I was frightened about the recovery ward. Every effort was made to respect my phobia. A totally faultless experience. This hospital also saved my life in ICU in 2019. I would like the staff who looked after me to be thanked for much. Waking up in recovery was just a little uncomfortable with a patient kicking off but security were there in minutes and it was sorted. The security at Peterborough hospital are good too as are all of the amazing volunteers. Thank you all for the job you do and the difference you make
Visited Don't know on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Fabulous Urgent Care Dept
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2024
I was seen professionally from reception, triage, X-ray, treatment for dislocated toe, dressings and supports... All within 50 minutes🎉 I had a follow-up phone call 2 days later too. Absolutely exceptional service! Thank you!
Visited Accident and emergency services on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Gynecology Procedure - Woman’s Heath
Rated 5 stars out of 5
by Andrea Pillay - Posted on 31 May 2024
I was scheduled for a procedure at the Peterborough Hospital - Woman’s Health on the 29/05/2024, which I had been slotted in quickly due to the nature of my condition and age. As a relatively nervous patient I was absolutely impressed with everyone involved in my care. All the Doctors, Nurses and everyone else was caring, supportive, kind and ultimately professional. I simply can’t be more impressed and I would highly recommend this hospital.
Visited Gynaecology on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Thefts and understaffed on ward b6
Rated 2 stars out of 5
by Anonymous - Posted on 26 May 2024
I recently have had to visit a relative frequently whilst they have had a stay on ward b6 at Peterborough City Hospital. Whilst during my observations, I cannot critique the care that was offered by the nurses and HCA or the Doctors, I did sit there and see how short staffed they were. My relative was in a bay and other patients spoke of not seeing staff that often. A patient had valuable item stolen and staff were heard that this has happened quite often. Unacceptable.
Visited Diabetic Medicine on May 2024
Peterborough City Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust