Pilgrim Hospital
Sibsey Road, Boston, Lincolnshire, PE21 9QSContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 06 August 2024
Attended an out of hours appointment in A+E set up by 111 for a scan of my shoulder, which was giving me severe pain and waking me up as many as 20 times each night and prescribed medication from my GP as not touching it, having been ongoing for several days. Doctor seen in A+E confirmed "because your GP is investigating we wont do anything", no medication changes and no scans just sit and wait the pain out until you can go back to the GP. As a measure of appeasement i was eventually sent for an xray, which still hasn't been reported on, and a followup appt came through the next week with Ortho for a couple of weeks later. My shoulder is still causing me issues but have requested to be discharged from this service and asked my GP to refer me to another service for investigations.
Visited Accident and emergency services on July 2024
Pilgrim Hospital has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 06 June 2024
I went into a&e at 11pm it was very busy as I expected it to be, I was triaged quickly but after that I was basically left until 9am, I was taken into the emergency ward where the staff were horrible, I am a young adult who was alone so all together I was already overwhelmed, the staff weren’t supportive and rolled their eyes at me and laughed when I asked them what was going on, the communication between them and me was appalling, I left at 5 o’clock the next day and felt the staff didn’t care. All together I didn’t have a great experience.
Visited Accident and emergency services on June 2024
Pilgrim Hospital has not yet replied.
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Review titled Fully attentive staff
Rated 5 stars out of 5
by David Potter - Posted on 18 June 2024
Endoscopy department. Fully attentive, friendly and professional staff, kept me informed in detail, before, during and after.
Visited Colorectal cancer services on June 2024
Pilgrim Hospital has not yet replied.
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Review titled Lovely staff and great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2024
I would just like to say a big thank you to all the midwife’s that looked after us you all are amazing and do amazing job . My daughter was born last wed 15/5/24 from the moment I went in and to the moment we left you were all supportive. Also want to say big thank you to people who did my C-section you made the experience look calmer and helped me with my anxiety the moment I walked in .kept me calm. You all doing a great job . Also want to thank the anti natal team too all lovely and helpful. The drs on the ward are great too Thank you 🙏
Visited Maternity services on May 2024
Pilgrim Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Soo Smith - Posted on 02 June 2024
I had to take my 94-year-old mum to the UTC for a nasty dog bite wound. From start to finish the team at the centre were calm, caring, considerate, and concerned. Their professional but friendly approach was hugely reassuring both to mum, who was badly shaken, and me. Absolutely everyone we dealt with was fantastic - including the woman running the coffee shop. Mum was assessed, her wound treated, x-rayed, bloods taken, medication prescribed, and given so much care and support, it was quite humbling. Please pass on a huge thank you to the whole team from my mum and me. We are truly grateful.
Visited Urgent Treatment Centre on May 2024
Pilgrim Hospital has not yet replied.
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Review titled Great care
Rated 5 stars out of 5
by Val - Posted on 27 April 2024
I visited accident and emergency on Sunday 21st April 2024. What a fantastic working team all the staff from the receptionist, triage nurse and doctor were amazing friendly professional and very caring., they were extremely busy but because of my injury i was seen straight after booking in., receptionist went to find the nurse., after examination he went immediately to find a doctor this all within half an hour Thank you for your caring treatment
Visited Accident and emergency services on April 2024
Pilgrim Hospital has not yet replied.
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Review titled Fantastic care
Rated 5 stars out of 5
by Valerie watkin - Posted on 22 April 2024
Visited accident and emergency on 21st April 2024 from the receptionist booking in to seeing a very caring male nurse and then a doctor came.......a fantastic 👏 service from them all very caring friendly and professional 😀 working exceptionally hard as a team
Visited Accident and emergency services on April 2024
Pilgrim Hospital has not yet replied.
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Review titled Speedy efficient and reassuring
Rated 5 stars out of 5
by Cathryn sw - Posted on 20 March 2024
Previously had DVT. Suspected another had formed. Arrived at hospital 7.44am. Assessed, bloods done and results shared. On way home at 10am. And the bloods take an hour to test. Absolutely amazingly marvellous care. Thankyou. And thank you again.
Visited Accident and emergency services on March 2024
Pilgrim Hospital has not yet replied.
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Review titled First class treatment
Rated 5 stars out of 5
by PHILIP MOWAT - Posted on 12 March 2024
Saturday 9/3/24. Called 999 for what I thought was acute appendicitis. The 999 service was excellent and arranged for a taxi to take me to Boston Hospital Lincolnshire UK. On arrival at A&E I was seen by a surgeon within 30 minutes who diagnosed the source of the problem as a inguinal hernia. I was operated on that same day under full anesthetic. Every member of staff I met at the hospital was wonderful. I was discharged Monday afternoon 11/3/24 with transport arranged to take me home. This really was first class treatment thank you to the NHS and all the staff at Boston hospital.
Visited Accident and emergency services on March 2024
Pilgrim Hospital has not yet replied.
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Review titled Poor communication
Rated 3 stars out of 5
by Anonymous - Posted on 05 September 2024
I had an appointment 3rd September, a letter confirming my appointment arrived 5th September, lack of communication is a real problem. I tried to book an appointment for 4 weeks time, only to be told if I hadn't, received a letter within 3 weeks to call. Also patient transport is extremely unrealiable, I,ve missed a lot of appointments because they have,nt turned up or because they can,t get me to the clinic on time
Visited Orthopaedics on March 2024
Pilgrim Hospital has not yet replied.
Information supplied by United Lincolnshire Hospitals NHS Trust