Practice Plus Group Surgical Centre, Gillingham
Beechings Way, Gillingham, Kent, ME8 6ADContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Human Touch
Rated 5 stars out of 5
by Keith Dando - Posted on 17 May 2024
Having recently undergone eye surgery at Gillingham, I was most impressed by the exemplory service that I recieved from the whole of the opthalmic team. They were all happy, friendly and displayed a professional efficiency with a human touch that is so often lacking these days. Your care was much appreciated. Thank you all
Visited Cataract Surgery on May 2024
Practice Plus Group Surgical Centre, Gillingham has not yet replied.
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Review titled Perfect service
Rated 5 stars out of 5
by Mark Plummer - Posted on 12 October 2023
Everyone at the Gillingham practice made me feel safe due to their caring and professional abilities. The surgeon and team were brilliant and removed all my anxieties (and my Cataract)!
Visited Ophthalmology on August 2023
Practice Plus Group Surgical Centre, Gillingham has not yet replied.
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Review titled Very caring
Rated 5 stars out of 5
by Tina gleeson - Posted on 20 July 2023
I had steriod injections and after i had a ‘funny turn’ and i was very quickly and efficiently taken care of by the nursing and management team. Cannot thank them enough for the level of care and compassion. Thank you.
Visited Orthopaedics on July 2023
Practice Plus Group Surgical Centre, Gillingham has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Ruth Herbert - Posted on 15 June 2023
From entering the clinic the staff were welcoming and professional, my procedure was explained and I was reassured throughout from the surgeon and nurses, l felt completely ar ease. Every procedure is a bit scary but I felt the staff really made every effort to make sure I was comfortable and not worried. 10 out of 10 to them all, thank you.
Visited Ophthalmology on June 2023
Practice Plus Group Surgical Centre, Gillingham has not yet replied.
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Review titled disapointed
Rated 1 star out of 5
by Anonymous - Posted on 04 May 2023
very traumatic. when i got in operating theatre my notes had gone missing. after receiving anesthetic in the eye the notes were found but there were no measurements for new lens so the operation was cancelled. I was told to wait outside for explanation but no one came. I had received pupil dilation pellet that wasnt removed.
Visited Ophthalmology on May 2023
Practice Plus Group Surgical Centre, Gillingham has not yet replied.
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Review titled Bad experience
Rated 1 star out of 5
by Anonymous - Posted on 13 July 2023
I had my operation cancelled while on the operating table because of lost paperwork. I was not contacted afterwards for another appointment. When i phoned them was given an appointment, but once again was cancelled because of lost paperwork. I asked to speak to the manager, but no one called me back.
Visited Ophthalmology on May 2023
Practice Plus Group Surgical Centre, Gillingham has not yet replied.
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