Prince Charles Eye Unit
St Leonards Road, Windsor, Berkshire, SL4 3DPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2023
Great experience in eye A and E . Short wait, very professional service , problem with eye dealt with and after care advice very well explained . Well run and caring service
Visited Eye - accident and emergency services on January 2023
Review titled Prince Charles Eye Unit
Replied on 01 February 2023
Dear Patient Thank you for posting a review - it is great to read that you had such a positive experience at our Eye Casualty Department in Windsor. Your feedback has been shared with the team there. Patient Experience Team, Royal Berkshire NHS Foundation Trust
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Review titled Wonderful service
Rated 5 stars out of 5
by Marcela - Posted on 29 November 2022
Great experience from the moment we booked into the Eye Casualty by friendly receptionist , triaged by lovely knowledgable nurse and seen by an extremely professional doctor who put us at ease and made us smile even though we were so worried about the eye . Thank you all for being so wonderful . We are grateful for all your help . You all deserve a medal.
Visited Eye - accident and emergency services on November 2022
Review titled Prince Charles Eye Unit
Replied on 05 December 2022
Dear Marcela Thank you for posting a review of your experience at our Prince Charles Eye Unit Eye Casualty. It is great to read that you had such a positive visit and the staff made you feel at ease. Your feedback has been shared with the team at Windsor and their senior managers. Patient Experience Team, Royal Berkshire NHS Foundation Trust
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Review titled Exemplary practice
Rated 5 stars out of 5
by Lorna Anderton - Posted on 31 October 2022
I attended the casualty department without an appointment. The attention I received from registering until being seem by a doctor was courteous, sensitive and thorough. Thank you to the team. I cannot fault the service I received and am deeply grateful. It was very busy during the morning but this in no way affected the patient xare afforded to all present. I experienced the NHS at its best this morning.
Visited Ophthalmology on October 2022
Review titled Prince Charles Eye Unit
Replied on 14 November 2022
Dear Lorna Thank you for taking the time to post a review of your experience at the Prince Charles Eye Unit. It is great to read that you were treated with care and professionalism and your feedback has been shared with the team at Windsor. Patient Experience Team, Royal Berkshire NHS Foundation Trust
Information supplied by Royal Berkshire NHS Foundation Trust