Princess Anne Hospital
Coxford Road, Southampton, Hampshire, SO16 5YAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great
Rated 4 stars out of 5
by Anonymous - Posted on 19 June 2023
I had laparoscopy in Princess Anne hospital two days ago. After my operation I transferred to Bramshaw ward. All nurses and sisters were amazing and caring. I can’t thank them enough for looking after me and other patients. They are absolutely wonderful and professional.
Visited Gynaecology on June 2023
Princess Anne Hospital has not yet replied.
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Review titled Saddened by the miserable sonographer
Rated 4 stars out of 5
by Anonymous - Posted on 01 June 2023
Had a scan a couple of Thursdays ago, at 20 weeks and 5 days for my second baby. What was meant to be a lovely experience due to covid and my partner not being able to attend scans for my first baby, was not the experience we were looking for after the grumpy and very miserable sonographer. She called me in, walked about 4 foot in front and told me to lie down. Barely said a word through the whole scan. Now thankfully my baby is all ok, but it makes me sad to think that if anything had been wrong, I wouldn’t like to think how she would have broken the news. All my other scans the sonographer have been talkative, chatty, supportive but this was a different story. I thought maybe I was over looking it until my friend had a scan the following week with the same sonographer and said the exact same thing!
Visited Maternity services on May 2023
Princess Anne Hospital has not yet replied.
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Review titled Trauma-informed training in regards to autistic patients
Rated 4 stars out of 5
by Anonymous - Posted on 28 April 2023
I visited the hospital for an ultrasound with my wife who is also my carer. She had called ahead weeks ago to say that I would need her present throughout the appointment, and although this is not usually the procedure, it was agreed I could have her there to support me. When I arrived for the appointment, I was told I couldn't have her there, or I could wait longer for management to be called and to have a different type of scan. I had already waited a long time at the hospital and on hearing that my appointment would be delayed, I had a meltdown due to anxiety, autistic sensory overload and PTSD. I have trauma relating to these sorts of intimate examinations, and it would have been helpful to have been able to get on with the appointment without having to disclose too much personal information in this regard. The staff were otherwise very friendly and professional, and managed my meltdown well in the end, but I was incredibly distressed throughout the procedure, and afterwards as it had triggering post-traumatic depression and physical chronic pain. I do not feel that this is a matter of complaint, as the staff assured me they were following protocols, but I do hope that this review will be received as intended- as positive criticism- and that more training will be given around trauma-informed care, and that a system can be put in place where patients can request a person known to them to chaperone them, and for this need to be respected, especially for autistic and other neurodivergent individuals.
Visited Gynaecology on April 2023
Princess Anne Hospital has not yet replied.
Information supplied by University Hospital Southampton NHS Foundation Trust