Princess Royal Hospital
Apley Castle, Grainger Drive, Telford, Shropshire, TF1 6TFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Princess Royal Hospital .
Reviews
-
Review titled Great with kids
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2024
My very nervous daughter had a blood test in the ocean room today. The lady who took the blood was so good, chatting away so that she barely noticed it was being taken. And really quick . The room Is also great. Fishes projected into the floor. Great service. Thank you
Visited Children's & Adolescent Services on January 2024
Princess Royal Hospital has not yet replied.
-
Review titled First Class Experience
Rated 5 stars out of 5
by Anonymous - Posted on 28 December 2023
I cannot thank the A&E team enough for such a super speedy and friendly experience after having had a nasty fall. Given all the things you hear about queues and service levels, I attended expecting to be in for a wait of at least 3 hours or more. So in preparation took a packet of pain killers along with food, a kindle and plenty of fluids. It was such a pleasant surprise and experience to find I was through check-in, triage, saw practitioner, x-rayed and back with the practitioner to have a diagnosis of a fracture and a follow up appt booked with fracture clinic for next day within less than an hour. Amazing service, even offered a cuppa but had to decline as I was done before it could be poured. This has helped restore some of my faith back in the system, but regardless of the system I never lose sight of the fact that all staff members are trying to do the best they can in all circumstances.
Visited Accident and emergency services on December 2023
Princess Royal Hospital has not yet replied.
-
Review titled Amazing Care
Rated 5 stars out of 5
by Katie - Posted on 05 December 2023
I cannot thank this department enough! I've had a few visits now and each time I'm looked after so well. From the ladies at the desk, the doctors, nurses- everyone! I have been made to feel safe and like nothing is too much trouble! I've been in such good hands and I can't tell you how much of a difference it makes to have such friendly and professional faces around. Thank you!
Visited Gynaecology on December 2023
Princess Royal Hospital has not yet replied.
-
Review titled Great Surgery Team
Rated 5 stars out of 5
by Michael Graham - Posted on 29 November 2023
First class service from the surgery team this afternoon while removing skin cancer from my head. The team were very friendly
Visited Oral and Maxillofacial Surgery on November 2023
Princess Royal Hospital has not yet replied.
-
Review titled Well looked after
Rated 5 stars out of 5
by Anonymous - Posted on 15 October 2023
Would like to thank all staff for their care and attention looking after my daughter and grandson. All staff ere attentive and proffersional from cleaning staff, doctors, midwives and security staff. Thank you.
Visited Maternity services on October 2023
Princess Royal Hospital has not yet replied.
-
Review titled What a difference
by HH22HJH - Posted on 13 October 2023
Fell in Newport and was taken to Princess Royal - total bedlam for ten and a half hours until finally seeing orthopaedic consultant. Both shoulders broken but doctor felt I would be better going home with pain killers and visiting A&E following morning. Wow!!! What a difference, from reception to diagnosis service was first class. It was a breath of fresh air. I was given attentive, polite and very precise diagnosis-seen the doctor who again was great and I am now receiving treatment which I am confident will heal my shoulders. Well done, New Cross.
Visited October 2023
Provided by Care opinion
Princess Royal Hospital has not yet replied.
-
Review titled Thorough and prompt attention
Rated 5 stars out of 5
by Anonymous - Posted on 08 September 2023
Referred via NHS 111 when unable to get GP appt. Had painful mid ear infection. Seen for initial assessment within a few minutes. Follow up treatment after reasonable wait. A thorough history taking and examination an antibiotic prescription was sent to my local pharmacy. All staff involved were pleasant and engaging.
Visited Urgent Treatment Centre on September 2023
Princess Royal Hospital has not yet replied.
-
Review titled Excellent care
Rated 4 stars out of 5
by Mrs Rose Vale - Posted on 24 October 2023
My relative was an inpatient on Med 2 and had the most excellent care from the nursing staff and doctors. We also had support from Pals. So many thanks from the family of Mrs Boorman
Visited Geriatric Medicine on September 2023
Princess Royal Hospital has not yet replied.
-
Review titled Fantastic maternity unit
Rated 5 stars out of 5
by Hannah - Posted on 26 September 2023
I have had a fantastic experience throughout my whole pregnancy with all my community midwives, they have all been amazing, supporting us throughout this time. I mainly want to thank all the midwives on the maternity unit, the unit itself it’s a wonderful relaxed environment and a lovely place to give birth. I couldn’t have asked for a better team of midwives to help me give birth, they kept me informed on what was going on and allowed me time to make decisions on my birth. Thank you to the whole team at Wrekin midwife led unit. I’ll be forever grateful for all their help bringing my baby into the world and allowing me to have such a positive birth experience.
Visited Maternity services on September 2023
Princess Royal Hospital has not yet replied.
-
Review titled Busy department with professional staff.
Rated 4 stars out of 5
by Anonymous - Posted on 15 August 2023
The staff were helpfull and efficient. A 10 hrs wait but this was mainly waiting for a doctor to read and feedback blood results. Once this was done a bed was found. There was a junior doctors strike but the staff managed this. All tests were done and staff checked on us and provided food. A problem I picked up on while waiting from other patients was a refusal by their GP to see them and treat their conditions. Overall a positive experience. Gratefull.
Visited Accident and emergency services on August 2023
Princess Royal Hospital has not yet replied.
Information supplied by Shrewsbury and Telford Hospital NHS Trust