Purley War Memorial Hospital
856 Brighton Road, 856 Brighton Road, Purley, Surrey, CR8 2YLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Quick and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2023
Went to the hospital for blood tests and an X-ray, expected to be there for hours but arrived at 9.30 and was out by 10.00. All the staff were friendly and helpful and the phlebotomist I saw was amazing as was the lady doing the X-ray. Made the whole experience quick and painless.
Visited Phlebotomy on November 2023
Purley War Memorial Hospital has not yet replied.
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Review titled Reception on entering hospital
Rated 4 stars out of 5
by Anonymous - Posted on 27 October 2023
Not a welcoming Staff and no Smile!, when approaching the desk ,, machine on entering Hospital only to use cash which most Hospital like card payment. So had to try only left the App. and someone sold 30 pounds from my account. So not happy experiences on this visit.I thank
Visited Don't know on October 2023
Purley War Memorial Hospital has not yet replied.
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Review titled Excellent Patient Care
Rated 5 stars out of 5
by Tracy H - Posted on 28 July 2023
I have had problems trying to get my X ray image sent to my consultant. I have been trying via my GP for almost 4 weeks. I am not allowed to mention the gentleman by name sadly, who today at Purley hospital in the Imaging Dept went above and beyond to help me. His professionalism, care and polite manner in which he helped me as a patient was quite remarkeable. He telephoned me twice as promised and clearly did an amazing job. A very stressful situation that had a time deadline has finally been sorted for me. This has always been a excellent facility, local to me where the staff always seem to strive to do their best. I thank you for helping me today. A great service given.
Visited Don't know on July 2023
Purley War Memorial Hospital has not yet replied.
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Review titled Fantastic
Rated 5 stars out of 5
by Jeanette - Posted on 27 June 2023
Went for routine breast screening today. The ladies were fantastic, so kind, on time, excellent service Totally put me at ease thank you
Visited Breast cancer services on June 2023
Purley War Memorial Hospital has not yet replied.
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Review titled Ramp into CT scan
Rated 3 stars out of 5
by Anonymous - Posted on 19 May 2023
The ramp is so steep. My disabled mum really struggled to get up it she felt like she was climbing a mountain
Visited Don't know on May 2023
Purley War Memorial Hospital has not yet replied.
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Review titled Positive experience
Rated 5 stars out of 5
by Barbara - Posted on 26 April 2023
I had a mammogram today at Purley. Experiences at other venues led me to dread this procedure. No need. The member of staff was welcoming, kind and gentle, taking every opportunity to reassure me. Excellent in every aspect.
Visited Breast cancer services on April 2023
Purley War Memorial Hospital has not yet replied.
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Review titled Child
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2023
On July 14.02.2023 I visited the doctor in the morning. The doctor did not help my child. She said that everything is ok. My baby has had diarrhea for two weeks, won't eat or drink. I do not recommend this hospital
Visited Children's & Adolescent Services on February 2023
Purley War Memorial Hospital has not yet replied.
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Review titled Accessible toilet issue
Rated 4 stars out of 5
by Anonymous - Posted on 14 February 2023
Not sure if this is the right place to give this feedback, but your accessible toilet to the left inside of the entrance to the imaging/xray building is not accessible for those with mobility disabilities because the sink to the left of the toilet (there are two sinks?!) severely obstructs use of the toilet particularly for users who need the side rail. Your building maintenance team should remove this second sink to make the toilet accessible.
Visited Don't know on February 2023
Purley War Memorial Hospital has not yet replied.
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Review titled An extremely positive experience
Rated 5 stars out of 5
by GERALYN NICHOLLS - Posted on 11 December 2022
My partner was seen in the GP hub, after injuring himself slipping on ice. The Doctor was totally professional, and caring, with a sense of humour! I’m aware that people are only too happy to complain about the NHS, but the service received today was exemplary. The only complaint I have is about private parking companies, commissioned by the NHS, making a fortune out of other’s misfortunes.
Visited Don't know on December 2022
Purley War Memorial Hospital has not yet replied.
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Review titled The CT scanning hub
Rated 5 stars out of 5
by Helena McNicholas - Posted on 31 December 2022
All three ladies were extremely warm friendly and caring, having never been through this machine before I was nervous but the ladies put me at ease. I didnt even know this hospital or their hub service existed! Thank you ladies for your kindness.
Visited Don't know on December 2022
Purley War Memorial Hospital has not yet replied.
Information supplied by Croydon Health Services NHS Trust