Queen Charlotte's & Chelsea Hospital
Du Cane Road, London, W12 0HSContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing place to give birth
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2023
I had my two boys in there and both experiences were great. My first was late so I had to be induced and even was not the easiest birth, they care for me wonderfully. With lots of knowledge and love. I was that happy with the service that I returned for a second time. Unfortunately on that occasion I had an haemorrhage, but the amazing group of midwifes and doctors that kindly took care of me made resolve the issue in no time and both, me and my baby, are happy and healthy almost a year since then. I firmly believe that the staff, the wards and the birth centre are top notch and I have nothing to say apart than thank you very very much for your amazing job.
Visited Maternity services on November 2022
Review titled Queen Charlotte's & Chelsea Hospital
Replied on 13 October 2023
Dear Sender Many thanks for taking the time to contact PALS at Imperial College Healthcare via the NHS Choices website. I am very happy to read that you had such a positive experience while a patient at Queen Charlotte's Hospital. I will forward your feedback to senior management in Maternity. I am sure that they will be very happy to receive this. . If you would like to contact me with your name and date of birth I will be more than happy to put your name to the positive feedback . My email address is john.ward22@nhs.net. Again, many thanks for contacting PALS. Kind regards John
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Review titled What a terrible experience!
Rated 1 star out of 5
by Anonymous - Posted on 10 October 2022
Waited 6hours to see a dr - when I asked what was happening, staff were rude and patronising forcing me to self discharge and led me to tears. I've never had such a bad exp.
Visited Maternity services on October 2022
Review titled Queen Charlotte's & Chelsea Hospital
Replied on 11 October 2022
Dear Sender Many thanks for taking the time to contact PALS at Imperial College Healthcare via the NHS Choices website. I am very sorry to read of your experience in Queen Charlotte's Hospital. I will be happy to forward your concerns to senior management in Queen Charlotte's Hospital but I am going to need more information before I can escalate. If you would like to contact me with your name and date of birth and also where in Queen Charlotte's Hospital this happened I will escalate this to senior management. My email address is john.ward22@nhs.net. l look forward to hearing from you. Many thanks John
Information supplied by Imperial College Healthcare NHS Trust