Queen Elizabeth Hospital
Sheriff Hill, Gateshead, Tyne and Wear, NE9 6SXContact details and Patient Advice and Liaison Service (PALS)
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Review titled Short waiting time and nice staff
Rated 4 stars out of 5
by Anonymous - Posted on 04 April 2023
This is the first time I went to the urgent treatment centre at this hospital (walk-in). When I arrived at the front of the emergency department, I was not sure which door to go into. A staff noticed me and kindly asked me about my condition, quickly going into a room to get me a registration form and guiding me to the correct place. When I entered the centre, more staff were there to assist with the process of registration. I thought it would take hours to see a doctor but actually after I handed in the form, I waited for less than 15 minutes. The doctor was very friendly. He checked my conditions and gave me a prescription. I would recommend this practice to anyone who is not registered with a GP in Birmingham (registered elsewhere) but needs treatment of a sudden illness. It is easy to go to and has very friendly staff. More importantly, you do not need to wait for hours and hours before you get some form of care for your problem.
Visited Urgent Treatment Centre on April 2023
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Information supplied by Gateshead Health NHS Foundation Trust