Rochdale Infirmary
Whitehall Street, Rochdale, Lancashire, OL12 0NBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Exhausting
Rated 2 stars out of 5
by Anonymous - Posted on 08 February 2025
I was referred onto a ward at Rochdale on Thursday night. I am writing this review on Saturday evening and have only been seen to by a doctor once. I have been told that I am infectious yet no one has changed my bedding the the duration of my stay here. It took two days for a nurse to change my cannulae dressing even with persistent asking as it was peeling off and irritating my exma and when I asked if I could shower I got told I should strip was in my room to which I refused because I hadn’t showered In about a week due to feeling so unwell at home etc. Overall my stay here so far has been really unpleasant n I’ve almost had to beg for the attention of nurses whilst not seeing a doctor so have no idea what is happening in regards to me health care plan.
Visited Don't know on February 2025
Rochdale Infirmary has not yet replied.
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Review titled Kind and caring
Rated 5 stars out of 5
by Lynn - Posted on 16 January 2025
The staff here listened carefully and treated my sister with kindness and professional care. Whilst waiting we were kept clearly informed about the reasons there may be a delay or why someone may be treated before my sister. The doctor’s care was thorough and kindly. The nurse in the treatment room went way beyond expectations even bringing ginger biscuits because she knew ginger was an antidote to sickness.
Visited Urgent Treatment Centre on January 2025
Review titled Rochdale Infirmary
Replied on 21 January 2025
Dear Lynn Thank you for taking the time to leave feedback on your recent experience at Rochdale Infirmary. We are delighted that you felt our team listened carefully and treated your sister with kindness and professional care, and we are especially glad to hear that you liked our ginger biscuits. We will ensure that the team involved receive this feedback so they are aware of the difference that they have made to your families care and experience. Kind Regards Patient Experience Team The Northern Care Alliance
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Review titled Quality and Care
Rated 5 stars out of 5
by David Watson - Posted on 12 October 2024
From arrival to leaving very efficient my eye injection was expertly given and I was made to feel comfortable and relaxed. I was able to chat before and after the injection . I left feeling happy about my experience
Visited Ophthalmology on October 2024
Rochdale Infirmary has not yet replied.
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Review titled Recent experience in the Endoscopy Unit
by Jantina - Posted on 24 January 2024
Attended for a procedure as an outpatient in the Endosopy Unit, was informed that I was in fact having two procedures, which was a bit of surprise to me (minor glitch in communication, but not a huge problem). The staff from reception throughout the journey to recovery were lovely. Warm and friendly, reassuring and professional. A true reflection of the majority of NHS services and a stark reminder of how lucky we are to have this fabulous organisation free at the point of entry.
Visited January 2024
Provided by Care opinion
Review titled Rochdale Infirmary
Replied on 07 March 2024
Dear Jantina Thank you for taking the time to leave feedback on your experience at Rochdale Infirmary. We would firstly like to apologise for the error in communication regarding your procedure, but we are hay to hear that it went well and that our team were warm, friendly and professional. We will ensure that your kind words are passed on to the relevant team members. Kind Regards The Patient Experience Team The Northern Care Alliance
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Review titled Excellent healthcare
Rated 5 stars out of 5
by Patricia Schofield - Posted on 12 May 2023
I have visited the opthalmology department a number of times and cannot praise it enough. The opthalmologist I have seen is very easy to talk to and very thorough in her work. All the hospital staff I have come across are very helpful and caring, and I cannot thank them enough for all they have done. I would thoroughly recommend this hospital to anyone.
Visited Ophthalmology on April 2023
Review titled Rochdale Infirmary
Replied on 07 March 2024
Dear Patricia Thank you for taking the time to leave feedback on your experience at Rochdale Infirmary. We are very proud of our ophthalmology service, and we are happy to hear that you had a good experience. We will ensure that your kind words are seen by the team so they know what a difference they have made to you care. Kind Regards The Patient Experience Team The Northern Care Alliance
Information supplied by Northern Care Alliance NHS Foundation Trust