Rowley Hall Hospital
Rowley Avenue, Stafford, Staffordshire, ST17 9AQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic Service
Rated 5 stars out of 5
by Joanne Charlesworth - Posted on 04 September 2024
Everyone was so friendly and helpful, on both of my visits I was very well looked after by all members of Staff. The gentleman I saw in Radiology made me feel extremely relaxed and was very thorough with his explanations of the investigation and also the results, the whole experience was a good one, I have to return in 8/9 months and I'm in no doubt the service will be impeccable.
Visited Don't know on August 2024
Rowley Hall Hospital has not yet replied.
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Review titled Terrible receptionist
Rated 1 star out of 5
by Anonymous - Posted on 18 April 2024
Very rude on the phone even gave an audible sigh when I couldn’t provide my NHS number. Very rude and short with me
Visited General Surgery on April 2024
Rowley Hall Hospital has not yet replied.
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Review titled Useless
Rated 1 star out of 5
by Ben - Posted on 09 July 2024
Went to have consultation about hemaroid issues that had been ruining my life for 3 6 months after 5 months of back and forth between doctors I finally get referred to this joke of a hospital the doctor who saw me was rude patronising and not sympathetic he was rough when examining me and hurt a lot then said I would be referred for surgery. 3 months later I then receive a letter to fill out and send back for an operation but he had left the date of operation on the form blank I then returned this and after another 2 months had a missed call off the hospital I called the number back immediately and came through to reception who advised me there was no way to check who had called me and await a call back, they left no voicemail and did not send a corresponding letter to say what the call was about and I only knew it was rowley hall from googling the number almost a month and a half on and still no call back or letter, 8 months into my daily hell and the NHS still doesn’t seem to be in a hurry or care for someone who has paid tax and national insurance their entire life I have 0 faith in the hospital ever actually doing anything about the condition which has restricted my quality of life drastically and hope others do not have to go through this absolute joke of a system that’s supposed to help people
Visited Gastrointestinal and Liver services on March 2024
Rowley Hall Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Alfred Shaw - Posted on 06 December 2023
Excellent service, everyone of the staff were professional courteous and friendly. Every step was explained to me about my operation and procedures.
Visited Gastrointestinal and Liver services on December 2023
Rowley Hall Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Pat Robertson - Posted on 07 October 2023
From admission to discharge nothing was to much trouble. Ramsay health care and Rowley hospital are very Lucky to have such a dedicated team
Visited Orthopaedics on October 2023
Rowley Hall Hospital has not yet replied.
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Review titled Great Hospital
Rated 5 stars out of 5
by Audrey Handley - Posted on 24 August 2023
Had knee op 2 years ago and toe op in July. Excellent experience in every department from ward to theatre to outpatient and reception.
Visited Podiatry on July 2023
Rowley Hall Hospital has not yet replied.
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Review titled Fantastic care
Rated 5 stars out of 5
by Julie-Ann mcAdams - Posted on 02 June 2023
Absolutely fantastic care from everyone at Rowley Hall Hospital. Had a total knee replacement, from entering the hospital to be greeted from the friendly but professional receptionist, to meeting the nursing staff, who's care was second to none, nothing was to much trouble, physio explained everything regarding exercises and why I needed to do them. Catering staff made sure I had a gluten free diet even offered me some food that was not on the menu.
Visited Orthopaedics on May 2023
Rowley Hall Hospital has not yet replied.
Information supplied by Ramsay Healthcare UK Operations Limited