Royal Bournemouth Hospital
Castle Lane East, Bournemouth, Dorset, BH7 7DWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent treatment
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2025
I took my Granddaughter to A&E this week as she had an accident whilst on a school trip. First visit was to A&E where we seen to straight away, and treated with kindness and respect, and we were then asked to go to minor injuries, where we were treated with the same kindness and respect !! I really can't thank everyone enough for their treatment of us. Luckily it wasn't too bad an injury but we were still treated as if it were. Thank you all at Bournemouth Hospital.
Visited Accident and emergency services on April 2025
Royal Bournemouth Hospital has not yet replied.
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Review titled Disabled Parking outside Accident Department
Rated 3 stars out of 5
by Anonymous - Posted on 23 March 2025
I attended the Accident Department with my husband am Sunday 23 March who needed to be seen, who has a Blue Badge. The Parking spaces were full and occupied with many cars that Were Not displaying Blue Badges. My husband who is nearly 80 had to hobble in on his own and the later on had to attend For an XRay on his own as I could not find a parking space, otherwise I would have been able to push him in a chair. It was not until I had been there a nearly an hour that a space became available for me to park. This space was vacated by a car that had not been displaying a Blue Badge. Surely the park should be regulated or have a big sign to say about Disabled parking. This morning was very frustrating for both of us, as I could not assist my husband as movement is very difficult for him.
Visited Accident and emergency services on March 2025
Royal Bournemouth Hospital has not yet replied.
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Review titled Caring, Kind and Quick
Rated 5 stars out of 5
by Nathan - Posted on 02 April 2025
Really impressed with my experience of UTC and A&E minors and x-ray, thank you. Right from the receptionist who booked me in, the many staff members and roles I came into contact with treated me with kindness, care and good humour, and in a very short time I had been assessed, x-rayed, given effective pain-relief, had manipulation of fracture, plaster cast, re-x-rayed (chauffeured in wheelchair to and from x-ray by staff), shown x-rays, given sling and sent home. Thank you all.
Visited Accident and emergency services on March 2025
Royal Bournemouth Hospital has not yet replied.
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Review titled Great service opthalmology and eye day surgery
Rated 5 stars out of 5
by Sara collinson - Posted on 31 January 2025
From being seen in the emergency eye clinic to my admission, operation and discharge I received exemplary service. Caring, knowledgable fast and competent. A great team and great staff.
Visited Eye - accident and emergency services on January 2025
Royal Bournemouth Hospital has not yet replied.
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Review titled Really great treatment and staff
Rated 5 stars out of 5
by Paul - Posted on 27 November 2024
Really impressed with how quickly the staff treated me for a DVT. Had 2 days worth of tests and scans and the staff kept me up to date throughout. Really friendly and reassuring when you can feel quite anxious. They all clearly really care for everyone and couldn't fault anyone. Top job!
Visited Urgent care centre on November 2024
Royal Bournemouth Hospital has not yet replied.
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Review titled Speedy and helpful team
Rated 5 stars out of 5
by Amber lloyd - Posted on 25 October 2024
My dad was rushed into hospital via ambulance which came in under 5 mins!! The paramedics were attentive and stayed with him the whole time whilst waiting. Then the doctors saw him and was diagnosed very quickly. Would just like to thank everybody involved for a first class service can't fault it.
Visited Accident and emergency services on October 2024
Royal Bournemouth Hospital has not yet replied.
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Review titled Wonderful and so Kind
Rated 5 stars out of 5
by Shirley Ross - Posted on 12 October 2024
My experience with the Eye A&E was so helpful. They were kind with patience to put my mind at ease. Thank you. Shirley Ross
Visited Eye - accident and emergency services on October 2024
Royal Bournemouth Hospital has not yet replied.
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Review titled Lots of empathy and understanding
Rated 5 stars out of 5
by Isabel - Posted on 10 September 2024
From the moment I saw my consultant I never felt rushed, he has the most relaxed manner and listens to what I am saying. There is nothing that can be done but doesn’t put it in a hopeless way. We are so lucky to have him. Thank you
Visited Urology on September 2024
Royal Bournemouth Hospital has not yet replied.
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Review titled Extra Mile
Rated 5 stars out of 5
by Anne Peel - Posted on 22 August 2024
Whilst spending time in AEC several members of staff made me feel special And also when I went for an ultrasound in the Jigsaw building and another in the main X-ray Department and in the CT department.
Visited Urgent care centre on August 2024
Royal Bournemouth Hospital has not yet replied.
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Review titled great care Ward 1
Rated 4 stars out of 5
by Anonymous - Posted on 15 August 2024
I was in Ward one and could not have asked for better loving care I want to say Thankyou very much. The nurses were amazing The consultant however was a bit "short " with me and I was upset and he had to rush away . I understand but he said I have been with you 30mins already I had just had bad news but he rushed off Every one else was lovely Thankyou so much
Visited Colorectal cancer services on August 2024
Royal Bournemouth Hospital has not yet replied.
Information supplied by The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust