Royal Shrewsbury Hospital
Mytton Oak Road, Shrewsbury, Shropshire, SY3 8XQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Long wait for results
by Brydette - Posted on 02 March 2023
Shoulder pain. Frequently “locks up”. I had a MRI scan and am still waiting after 3 months for the results. How can I check up on results? Is this length of waiting time whilst my problem is becoming worse normal?
Visited December 2022
Provided by Care opinion
Royal Shrewsbury Hospital has not yet replied.
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Review titled Three year wait for orthodontics
Rated 3 stars out of 5
by Anonymous - Posted on 21 November 2023
My son is having to wait three years to see someone in this practise . Before Covid it was within a year . He will be over 15 once he is seen and has braces fitted . Referred in 2022 likely appointment will be 2025
Visited Oral and Maxillofacial Surgery on December 2022
Royal Shrewsbury Hospital has not yet replied.
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Review titled Exceptionally Poor Experience
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2022
I can honestly say we would have got better service if we had gone to the vets!! Animals get better care, waited over 3 hours to see a nurse, in this time we saw more than 20 staff walk through the hospital, all of which sauntered through with absolutely no urgency to what they were doing, the waiting room is packed, some people have been waiting for beds for over 13 hours!! I despair if this is the best care that can be provided! There is no patient privacy with people trolled through the waiting room. Covid can no longer be used as an excuse for such poor customer service. You wouldn’t expect to wait this long for a plane. I am a farmers son and if we had a cow with the same issue she would be seen within half an hour. I’m afraid to say the system is broken!!
Visited Accident and emergency services on November 2022
Royal Shrewsbury Hospital has not yet replied.
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Review titled Caring staff
Rated 5 stars out of 5
by Julie Kendrick - Posted on 04 November 2022
I struggled to find exactly where I was going, but every member of staff I asked for help was so kind and helpful. When I used the mobile breast screening service, I couldn’t praise the staff enough. The member of staff who looked after me was amazing. She was so kind, considerate and compassionate.
Visited Breast cancer services on November 2022
Royal Shrewsbury Hospital has not yet replied.
Information supplied by Shrewsbury and Telford Hospital NHS Trust