Royal Shrewsbury Hospital
Mytton Oak Road, Shrewsbury, Shropshire, SY3 8XQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Royal Shrewsbury Hospital .
Reviews
-
Review titled Day surgery appt
Rated 4 stars out of 5
by Ray Sant - Posted on 19 January 2023
I went into the dept for a day procedure under local anesthetic. I did have to wait 5 1/2 hours before I was taken down to the theatre but in defence of the staff I was 3rd on the list to be done. I was informed when in the theatre that the emergency theatre staff who had just come on duty kindly agreed to let the surgeon carry out the procedure as there were no emergency procedures to do. I was treated exceptionally well by all theatre staff and consultants/surgeons who operated on me and they all kept me at ease and I have to say the procedure went seamlessly well. I have nothing but praise/respect for the RSH Urology and theatre dept . I know it was a long wait to get treated but I was very appreciative of the staff who enabled it to take place. The NHS is an excellent service which is sadly spoilt by over administrative procedure, just let the surgeons and nurses do what they do best. Sincere thanks. Ray.
Visited Urology on January 2023
Royal Shrewsbury Hospital has not yet replied.
-
Review titled Amazing Service
Rated 5 stars out of 5
by Caroline - Posted on 11 January 2023
Speed of ambulance, x-ray and A&E staff to attend to my husband following a traumatic fall resulting in a broken patella and arm were exemplary. All the staff were caring and compassionate and looked after me as well as him. Everything was explained in detail and the teams were polite, jovial and friendly. Successful surgery the same day and excellent pre and post care by the theatre team then wonderful care on the day surgery unit. I cannot express our thanks and gratitude for what was an awful experience made so much better by all your staff; Thank you.
Visited Accident and emergency services on January 2023
Royal Shrewsbury Hospital has not yet replied.
-
Review titled Experience with Same Day Emergency Care Unit.
Rated 4 stars out of 5
by Anonymous - Posted on 05 January 2023
Reception and initial tests were faultless and speedy.. Staff were friendly and welcoming. Cup of tea and biscuits on arrival. Sandwiches for lunch.Very long wait (nearly four hours) for doctor, who was friendly and helpful on arrival, despite the pressure he was undoubtedly under. Scan and evaluation followed reasonably swiftly. Note was taken of my need to leave before dark. As a separate issue, I am disabled, and had to walk some distance, because the allocated disabled spaces near to the Unit were occupied by ambulances. I hope note will be taken of this.
Visited Don't know on January 2023
Royal Shrewsbury Hospital has not yet replied.
-
Review titled Long wait for results
by Brydette - Posted on 02 March 2023
Shoulder pain. Frequently “locks up”. I had a MRI scan and am still waiting after 3 months for the results. How can I check up on results? Is this length of waiting time whilst my problem is becoming worse normal?
Visited December 2022
Provided by Care opinion
Royal Shrewsbury Hospital has not yet replied.
-
Review titled Three year wait for orthodontics
Rated 3 stars out of 5
by Anonymous - Posted on 21 November 2023
My son is having to wait three years to see someone in this practise . Before Covid it was within a year . He will be over 15 once he is seen and has braces fitted . Referred in 2022 likely appointment will be 2025
Visited Oral and Maxillofacial Surgery on December 2022
Royal Shrewsbury Hospital has not yet replied.
Information supplied by Shrewsbury and Telford Hospital NHS Trust