Saffron Walden Community Hospital
Radwinter Road, Saffron Walden, Essex, CB11 3HYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Super Fast Service
Rated 5 stars out of 5
by Karen Carlson - Posted on 20 March 2025
I had an appointment at the Radiology Dept and I arrived 30 minutes early. I was seen within 5 minutes and the X-rays were taken shortly after. All in all I was there for 15 minutes from arrival. Best service I have ever had at an hospital Well done!!
Visited Don't know on March 2025
Saffron Walden Community Hospital has not yet replied.
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Review titled Waited 3 weeks to be turned down
Rated 2 stars out of 5
by Daniele Ungaro - Posted on 09 July 2024
Very disappointed with the team, my partner called to advise that she would be 10 minutes late for her appointment ( booked 3 weeks earlier) to be turned down and wait another 3 weeks, the inflexibility of the staff to accommodate her due to the exceptional circumstances for her to be late causing emotional distress to her and me plus the inability on the human level to understand the circumstances and merely rely on their schedule make me award this facility one star to be generous.
Visited Community care services on July 2024
Saffron Walden Community Hospital has not yet replied.
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Review titled Excellent Treatment - very poor contact system
Rated 4 stars out of 5
by William Bates - Posted on 25 June 2024
: Whilst I had to wait quite some time for my series of appointments to commence at the Saffron Walden Physio Department, I initially was seen by a supervisor and the six visit course of treatment administered by a physiotherapist. Both were excellent and professional. At the end of the treatment I was seen by the supervisor and because I still had a problem we agreed that i should be referred to a specialist. This was about 3 weeks ago. Recently I checked with my GP who had no record of such a referral. The telephone number to contact the Physio service is 01799562908. When phoned I am told I am in a queue with no others waiting. Annoying music is then played and eventually I am cut off. I have tried on numerous occasions without any success. With no email address the only hope I have is to make a personal visit to Saffron Walden Hospital.
Visited Musculo-skeletal services on June 2024
Saffron Walden Community Hospital has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Richard G - Posted on 17 April 2024
I have attended two appointments for physiotherapy advice/treatment at Saffron Walden Community Hospital, Radwinter Road during April 2024. On both occasions, my appointment was with alex. I would like to let you know that his advice/treatment was excellent. He was able to diagnose a complicated and unusual condition and clearly recommend a self treatment programme. I was told everything I needed to know and given the exact information I needed to resolve the issue through targeted exercises. He deserves recognition for the quality and effectiveness of his advice/treatment.
Visited Musculo-skeletal services on April 2024
Saffron Walden Community Hospital has not yet replied.
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Review titled Considerate and helpful
Rated 5 stars out of 5
by Gill Butler - Posted on 17 September 2023
My mother spent the last few weeks of her life in the Avocet Ward. I would like to express my gratitude to all the staff there. They were all very caring and kind to both my mum and the family. It was of great comfort to us to know that she was in capable and professional hands when we left her side. She passed away peacefully thanks to the staff there. Many thanks. We will always remember you all for your kindness.
Visited Older people's services on August 2023
Saffron Walden Community Hospital has not yet replied.
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Review titled Fabulous local facility
Rated 5 stars out of 5
by Paul Breen - Posted on 26 April 2023
I attended for an ultrasound check on my kidneys and was delighted with the service I received. I was seen on time, if not even a little early. The procedure was painless and the person looking after me was entirely professional and highly competent throughout. Local small community hospitals are a great asset to the NHS and I hope they continue to prosper. Thank you Saffron Walden Community hospital.
Visited Don't know on April 2023
Saffron Walden Community Hospital has not yet replied.
Information supplied by Cambridge University Hospitals NHS Foundation Trust