Salisbury District Hospital
Odstock Road, Salisbury, Wiltshire, SP2 8BJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 16 March 2023
From the moment you are met warmly in the waiting room you are made comfortable and confident in your treatment reassured during also given after care advice. Thank you!
Visited Oral and Maxillofacial Surgery on March 2023
Review titled Salisbury District Hospital
Replied on 17 March 2023
Thank you for this feedback. We are pleased you had a positive experience during your visit to the Hospital
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Review titled Worst NHS service ever
Rated 1 star out of 5
by MR I J ROOT - Posted on 07 March 2023
I was referred by my GP well over a year ago. Bad, painful, Rheumatic problem with my hands rendering my hands useless. I can't even pick up a cup or glass for a drink. I'm only 65! I have had I think 4 appointments given me since dec 2033. As of today 07/03/23 to date I've had all 4 appointments now cancelled. How bad does my condition have to get? tried calling rheumatology dept several times but no one ever answers the phone. Is this the worst department / consultant in Salisbury hospital. I still have no appointment date just to see a consultant for the first time. How much worse can the NHS get?
Visited Rheumatology on March 2023
Review titled Salisbury District Hospital
Replied on 08 March 2023
We are so sorry your experience was not good. Please feel free to contact PALS at sft.pals@nhs.net if you would like this investigated.
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Review titled Wonderful Clinic
Rated 5 stars out of 5
by Diana Scott-Owen - Posted on 16 February 2023
Went to have a mammogram here today, only about 10 days since I discovered a lump. No waiting, run like clockwork, wonderful,caring, smiling staff who were very informative at all times. A fabulous ambience in the waiting rooms, felt like a hotel lounge. Even the disabled loo I used was the best I have ever seen. I cannot thank this hospital enough as every time I go there all I can do is praise it. I am so lucky to live here!
Visited Breast Surgery on February 2023
Review titled Salisbury District Hospital
Replied on 17 February 2023
Thank you so much for your feedback. We have passed this on to the team. Kind regards PALS, Salisbury
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Review titled Admin side needs work
Rated 2 stars out of 5
by Kel - Posted on 27 February 2023
Finally got an appointment after a year. Online booking system wasn’t working and no one around on phones to answer in Feb 2022. When I got an appointment randomly made for me about a week ago, the consultant I spoke to was lovely and referred me on. Ruined by the receptionist berating me for a late notice cancellation despite giving me one working day notice that I actually had the appointment (letter was dated the Thursday, received the letter Friday, opened it after I returned from work and all the lines were closed, appointment on the Monday). People work full time and can’t just drop things at such short notice. The great clinical staff are let down by clerical staff.
Visited Don't know on February 2023
Review titled Salisbury District Hospital
Replied on 01 March 2023
We are so sorry you have not had a good experience. If you would like to email sft.pals@nhs.net and let us know the specialty, we can pass this information on to the appropriate area. Thank you
Information supplied by Salisbury NHS Foundation Trust