Samuel Johnson Community Hospital
Trent Valley Road, Lichfield, Staffordshire, WS13 6EFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Geraldine Robinson - Posted on 24 April 2023
Attended today for an outpatient consultation, staff were friendly and very efficient, a big thankyou to everyone
Visited Orthopaedics on April 2023
Review titled Samuel Johnson Community Hospital
Replied on 30 May 2023
Good morning, Geraldine. (Pals I.D - 34155) It was very kind of you to take the time to write to the hospital; we are very pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the staff on the Outpatient Department which you visited recently. We will forward your kind comments to the manager for the Samuel Johnson Hospital requesting they share it with all the staff. Thank you again for taking the time to write to the hospital, it is appreciated. Patient Advice and Liaison Service (PALS).
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Review titled Excellent Audiology
Rated 5 stars out of 5
by Carole Wellings - Posted on 16 March 2023
I saw an Audiologist yesterday for a hearing test. I was delighted as soon as I stepped into the hospital by the "Welcome" girl who not only told me where to go but took me there. I was called in on time, the audiologist was friendly, polite and very informative. What could have been a frightening experience was very pleasant and I left feeling informed and without any unanswered questions. When I returned home the audiologist telephoned me on a matter we had discussed and offered to "put me on the list" for further investigation. She, obviously, had continued to think about things after I'd left. Also, on leaving I visited the toilets and was extremely pleased at the clean condition they were in. One more positive, it was "free parking", too! A very experience good all round.
Visited Ear, Nose & Throat on March 2023
Review titled Samuel Johnson Community Hospital
Replied on 30 March 2023
Good morning, Carole- (Pals I.D-32410) It was very kind of you to take the time to write to the hospital; we are very pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the staff at the Samuel Johnson Community Hospital which you visited recently. We will forward your kind comments to the Audiology Manager for they share it with all the staff. Thank you again for taking the time to write to the hospital, it is appreciated. Patient Advice and Liaison Service (PALS).
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Review titled Kind, caring and respectful
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2023
I had an ultrasound and an internal scan. The two members of staff who looked after me and did the scans were friendly and kind. They introduced themselves and explained everything clearly. The procedure and facilities for getting undressed and dressed were respectful and made me feel at ease.
Visited Gynaecology on March 2023
Review titled Samuel Johnson Community Hospital
Replied on 14 April 2023
Good afternoon- ID 32740 It was very kind of you to take the time to write to the hospital; I am pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the ultrasound team at Samuel Johnson Community Hospital. I will forward your kind comments to the manager for this service requesting they share it with their staff. Thank you again for taking the time to write to the hospital it is appreciated. Patient Advice and Liaison Service. (PALS)
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Review titled Fantastic NHS Hospital
Rated 5 stars out of 5
by James - Posted on 31 March 2023
Just a quick review to highly recommend this NHS hospital. I visited the minor injuries department today after having been bitten on the leg by a dog. I was seen within 5 minutes of arriving and the nurse cleaned and dressed my injuries, and prescribed antibiotics. I was in and out in under 20 minutes. Staff very friendly and caring. Fantastic service and keep up the work.
Visited Don't know on March 2023
Review titled Samuel Johnson Community Hospital
Replied on 14 April 2023
Good afternoon- ID 32737 It was very kind of you to take the time to write to the hospital; I am pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the staff in the minor injuries department at Samuel Johnson Hospital. I will forward your kind comments to the managers for this service to share with all the staff. Thank you again for taking the time to write into the service it is appreciated. Patient Advice and Liaison Service (PALS)
Information supplied by University Hospital of Derby and Burton NHS Foundation Trust