Solihull Hospital
Lode Lane, Solihull, West Midlands, B91 2JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled CT scan using dye
Rated 5 stars out of 5
by Ellen Coker - Posted on 04 November 2024
I felt so comfortable throughout this treatment everyone was so so nice - I don’t have much of a medical background so I am pretty clueless of what is going on in my body at the moment. Cannot thanks everyone on the day I attended for their patient care - thank you so much 😊 and
Visited Don't know on October 2024
Solihull Hospital has not yet replied.
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Review titled Excellent
Rated 4 stars out of 5
by M Sprason - Posted on 29 October 2024
Took my elderly father in for surgery this morning - the Elective Surgery Team could not have been more helpful or accommodating. Everyone was friendly, everything was organised and calm and it was nice to meet the surgical staff. Once all the necessary checks and paperwork were done, felt very comfortable leaving him in their care.
Visited Urology on October 2024
Solihull Hospital has not yet replied.
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Review titled A friendly place
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2024
My 89 year old mum had an appointment with the respiratory team. She was worried about the outcome of chest xrays and CT scan fearing the worst. The consultant and lung CNS immediately put her at ease, took time to explain her results, gave options and listened to what she had to say. We came away from the appointment with mum feeling reassured and clear about what her choices are. Thank you so much.
Visited Respiratory Medicine on October 2024
Review titled Solihull Hospital
Replied on 14 October 2024
Dear Relative Thank you so much for taking the time to provide feedback about Solihull Hospital. We are delighted to hear about the excellent care your mother received during her respiratory appointment - in particular that the consultant and CNS were so reassuring, explained everything in detail, provided options and listened to what your mother had to say. If you would like to provide any more information or further feedback about your mother's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/ Best Wishes James Cunningham Patient Experience Officer at University Hospitals Birmingham
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Review titled Thank you Arthroplasty outreach team
Rated 4 stars out of 5
by Phill Brown - Posted on 30 September 2024
I would like to praise & thank members of the Arthroplasty outreach team based at Solihull hospital. Since having a knee replacement 2 weeks ago I have been provided with support from members of the team.. They have been supportive, knowledgeable, helpful & encouraging. I couldn't fault them. Well done to those involved and a big thank you.
Visited Don't know on September 2024
Review titled Solihull Hospital
Replied on 14 October 2024
Dear Phill Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the slightly delayed response. We are delighted to hear about the excellent support you've been receiving from the Arthroplasty outreach team and that they've been so knowledgeable, helpful and encouraging. We'd be interested in hearing about this in more detail and potentially gathering a patient story to use in staff training and other meetings as an example of best practice, if this is something you're interested in please contact patientexperience@uhb.nhs.uk and we can arrange to discuss further. And if you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/ Best Wishes James Cunningham Patient Experience Officer at University Hospitals Birmingham
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Review titled Excellent Hospital
Rated 5 stars out of 5
by Robert Read - Posted on 05 September 2024
Many thanks to all the kind staff who looked after me today in the day care dept for my biopsy.Good old NHS I say.best wishes and God bless you all .
Visited Urology on September 2024
Review titled Solihull Hospital
Replied on 19 September 2024
Dear Robert Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the slightly delayed response. We are delighted to hear about the excellent care you received when you came in for your biopsy. If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/ Best Wishes James Cunningham Patient Experience Officer at University Hospitals Birmingham
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Review titled Excellent treatment and practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2024
On 2nd August, I underwent a robotic prostatectomy at Solihull Hospital which went well. I was able to return home the following afternoon. I would like thank all the staff that have been involved in my case in arranging scans and tests etc, the surgeons who performed the operation and the nursing staff who looked after me in ward 12 after the operation. Their professionalism, skills and caring was magnificent and reflected the best of our great NHS. Thank you so much.
Visited Urology on August 2024
Review titled Solihull Hospital
Replied on 23 August 2024
Dear Patient Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you've received when undergoing robotic prostatectomy and your inpatient stay on Ward 12 afterwards. If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/ Best Wishes James Cunningham Patient Experience Officer at University Hospitals Birmingham
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Review titled Recent operation
Rated 5 stars out of 5
by Martin Broomhall - Posted on 24 August 2024
I cannot praise all of the staff with any exception enough, they were so kind and helpful , respectful and professional. They all worked so very hard to achieve outstanding results. You could not have better care in any private hospital. Everywhere kept spotless again by such lovely hard working people. Food of a very high standard. Please also give my thanks to the nurses on placement they again were exceptional. I cannot praise the care I received enough. Thank you all on Ward 12. You are nothing short of earth Angels!
Visited General Surgery on August 2024
Review titled Solihull Hospital
Replied on 19 September 2024
Dear Martin Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you received on Ward 12 and that staff were so kind, helpful, respectful and professional. We're also really pleased to hear that the environment was so clean and that the food was of a very high standard. If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/ Best Wishes James Cunningham Patient Experience Officer at University Hospitals Birmingham
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Review titled Great professional service
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2024
Having recently successfully undergone robotic prostatectomy at Solihull on 2nd August, (and thank you to all the staff involved in the tests and surgery), I attended the Urology hub this morning for catheter removal. In keeping with the service that I have received throughout this process the staff were friendly, re-assuring and highly professional and are a credit to the hospital and NHS. Thank you so much
Visited Urology on August 2024
Review titled Solihull Hospital
Replied on 23 August 2024
Dear Patient Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you've received when undergoing robotic prostatectomy and visiting the Urology hub and that staff have been friendly, reassuring and highly professional. We'd be interested in hearing about this in more detail and potentially gathering a patient story to use in staff training and other meetings as an example of best practice, if this is something you're interested in please contact patientexperience@uhb.nhs.uk and we can arrange to discuss further. And if you would like to provide any more written information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/ Best Wishes James Cunningham Patient Experience Officer at University Hospitals Birmingham
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Review titled Brilliant hospital.had 2 major
Rated 5 stars out of 5
by Philip bayliss - Posted on 18 August 2024
Had 2 major ops and 3months chemo previously.today 8/15am had colonoscopy.the whole team as before were friendly.kind and totaly proffesional.i have been so lucky for the treatment received from consultants and all other staff.truly worth there weight in gold.many many thanks.
Visited Diagnostic Endoscopy on August 2024
Review titled Solihull Hospital
Replied on 23 August 2024
Dear Philip Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you've been receiving during your two major procedures and chemotherapy. We'd be interested in hearing about this in more detail and potentially gathering a patient story to use in staff training and other meetings as an example of best practice, if this is something you're interested in please contact patientexperience@uhb.nhs.uk and we can arrange to discuss further. And if you would like to provide any more written information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/ Best Wishes James Cunningham Patient Experience Officer at University Hospitals Birmingham
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Review titled Excellent experience
Rated 5 stars out of 5
by Mr David watson - Posted on 19 July 2024
My wife was seen at short notice due to a Flare up of arthritis struggling with her medication got say absolutely fantastic in sorting her medication out very informative the rheumatologist department is excellent..
Visited Rheumatology on July 2024
Review titled Solihull Hospital
Replied on 31 July 2024
Dear David Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care your wife received in the Rheumatology department. If you would like to provide any more information or further feedback about your wife's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/ Best Wishes James Cunningham Patient Experience Officer at University Hospitals Birmingham
Information supplied by Heart Of England NHS Foundation Trust