South Bristol Community Hospital
South Bristol NHS Community Hospital, Hengrove Promenade, Bristol, BS14 0DBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Refused treatment because injury older than 2 weeks
Rated 1 star out of 5
by Anonymous - Posted on 11 October 2024
I came here because I was worried about an old injury sustained at the end of august. The hospital' s policy is that they won't touch anything that is older than 2 weeks. The lack of compassion was incredible, surely an injury is an injury. The reason minor injury units exist is to take the strain off a&e departments, if these places start refusing to see and treat people the next point of call is to go to a&e. Please reconsider your 2 week policy.
Visited Don't know on October 2024
South Bristol Community Hospital has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Steph Williamson - Posted on 17 September 2024
Went today for an endoscopy at their day surgery / endoscopy dept. The procedure itself was very distressing for me but the staff were brilliant and did their best to keep me calm. They were all friendly and paid attention to what I was saying. Everyone explained everything really well and were very accomodating throughout my stay.
Visited Gastrointestinal and Liver services on September 2024
South Bristol Community Hospital has not yet replied.
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Review titled very efficient and friendly service
Rated 5 stars out of 5
by diana Bruce - Posted on 25 April 2024
I was seen promptly and given plenty of time (NB feedback without a smartphone is very difficult) The staff were very helpful. I was given the chance to ask lots of questions
Visited Respiratory Medicine on April 2024
South Bristol Community Hospital has not yet replied.
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Review titled Top Care
Rated 5 stars out of 5
by S Tarsey - Posted on 04 April 2024
I cannot express my gratitude, and thanks for the gynaecology Team at south Bristol Hospital. I went in today for a procedure and the staff we're all fantastic I was naturally very nervous but they were kind and patient and I felt very cared for. I have been in other hospitals and have felt very let down, but this is not the case today. I would highly recommend this team and applaud them for all their hard work.
Visited Gynaecology on April 2024
South Bristol Community Hospital has not yet replied.
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Review titled Rude and standoffish
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2024
Just had the displeasure of visiting the a&e department here. They were only triaging people as it’s late in the day - understandable. The woman that triaged me was so standoffish and rude, and I’m left in shock at how I was just treated.
Visited Don't know on April 2024
South Bristol Community Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by David Shelton - Posted on 17 February 2024
I had to attend the Urgent Treatment Centre for a dressing change and check following treatment. All the staff I met were friendly and helpful - and I was well looked after. My case was not urgent and people with more serious conditions were, rightly, ahead of me. However, I only waited an hour which, given the current pressure on NHS services, I thought was excellent.
Visited Don't know on February 2024
South Bristol Community Hospital has not yet replied.
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Review titled Fantastic staff
Rated 5 stars out of 5
by Amy Parker - Posted on 23 February 2024
I had a fantastic experience at this hospital today. The procedure itself was not nice but the staff made me feel so at ease. They were attentive and kind. The hospital itself was very clean and well maintained with lots of toilet facilities. I was not kept waiting and was offered drinks after my procedure and snacks. Thank you to the staff for their care today
Visited Gastrointestinal and Liver services on February 2024
South Bristol Community Hospital has not yet replied.
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Review titled Amazing staff
Rated 5 stars out of 5
by Anonymous - Posted on 12 December 2023
South Bristol community hospital staff are incredible, I am often anxious about going to healthcare professionals due to fear of judgment but The nurse that took care of me was kind and eager to listen and help me as best as possible. They went above and beyond and helped resolve the health concerns I had. They where clear and communicated well. The reception team was also incredibly professional and friendly to approach, they listened well and repeated everything back to ensure they understood it correctly. South Bristol hospital made my day better due to the staff being approachable and professional!
Visited Urgent Treatment Centre on December 2023
South Bristol Community Hospital has not yet replied.
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Review titled Rude.
Rated 1 star out of 5
by Anonymous - Posted on 06 September 2023
nurse is in the wrong job, so rude and has no people skills what so ever. Uncaring and quick to dismiss real concerns. Triage nurse is even worse. She was so rude to me because I missed my name being called out as I’m hard of hearing, I explained I wouldn’t have been able to hear and I’m sat around the corner. She shrugged her shoulders and said “not my problem” her general attitude is dreadful.
Visited Urgent Treatment Centre on September 2023
South Bristol Community Hospital has not yet replied.
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Review titled Wonderful people
Rated 5 stars out of 5
by RL1854 - Posted on 17 September 2023
I attended the hospital last Friday after a fall which left me with a badly cut face. All of the staff from reception through triage, x-ray and treatment, were very professional, friendly and efficient. I can't thank them enough.
Visited Urgent Treatment Centre on September 2023
South Bristol Community Hospital has not yet replied.
Information supplied by University Hospitals Bristol and Weston NHS Foundation Trust