Southend University Hospital

Prittlewell Chase, Westcliff-On-Sea, SS0 0RY

Contact details and Patient Advice and Liaison Service (PALS)

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Reviews

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1. Review titled terrible service / communication

   ★

   Rated 1 star out of 5

   by Forgotten - Posted on 01 April 2024

   my mother has been left with tubes in her kidneys open wounds plastered off and a district nurse having to come on weekly visits to redress these. she caught mrsa whilst at the hospital so has a high risk infection. It’s been 3 months with no contact she had a preop in December no feed back, called urology secretary no call back, complained to pals and still no contact from urology to pals or myself. please ensure you communicate or get sent on a course of how to communicate. my next option is to envolve the local mp and the medical director I’m hoping they are better at communicating.

   Visited December 2023

   Report as unsuitable

   Southend University Hospital has not yet replied.

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