St Michael's Hospital
Southwell Street, Bristol, Avon, BS2 8EGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing care and support
Rated 5 stars out of 5
by George - Posted on 22 June 2024
Such friendly staff from all departments! Doctors, nurses and anaesthetists all work extremely well together to provide the best care for the patients! The hospital was very clean and effective procedures were in place and carried out to prevent the spread of infection. The staff communicate well with each other, as well as the patients to keep them informed of their treatments and care that is required. I felt at ease whilst under their care in the day surgery unit, I was reassured that I would be looked after well and this was evident! Thank you very much for your help and care!
Visited Ear, Nose & Throat on June 2024
St Michael's Hospital has not yet replied.
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Review titled Friendly , informative and calm
Rated 5 stars out of 5
by Anonymous - Posted on 24 June 2024
We came up to Bristol after a worrying result in a screening in our pregnancy. I was very anxious and as soon as we came through the door my mind was put at ease. Everyone was so welcoming and respectful of privacy. I felt very safe and listened to.
Visited Obstetrics on June 2024
St Michael's Hospital has not yet replied.
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Review titled Very Comforting
Rated 5 stars out of 5
by Rachel - Posted on 08 May 2024
I had a hyperoscopy today and just wanted to thank every single one of the staff I spoke to today. You are/were all so lovely! I was absolutely dreading today because of a previous experience a long while ago, but today was altogether different and I wanted to say thank you again to all of you. Whilst still uncomfortable in places, which this procedure is, it was bearable and I felt perfectly alright afterwards. I could not have had more care during and afterwards. Thank you very much Ladies X
Visited Gynaecology on May 2024
St Michael's Hospital has not yet replied.
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Review titled Amazing staff on cds, Ward 73 and Ward 76
Rated 5 stars out of 5
by Rachel Fisher - Posted on 17 July 2024
I was an inpatient from the 06/05/2024 to 14/05/2024 prior and after having my baby, my son and I received brilliant care on Ward 76, and I received brilliantly care on Ward 73 prior to his birth, thank you for supporting this new mum to look after her new baby, he is thriving. Lots of love to all the staff on cds, Ward 73 and Ward 76.
Visited Children's & Adolescent Services on May 2024
St Michael's Hospital has not yet replied.
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Review titled Amazing supportive staff!
Rated 5 stars out of 5
by Charlotte Cotterell - Posted on 15 February 2024
Have been attending the antenatal clinic throughout my pregnancy and the staff from all the departments have been amazingly supportive throughout my journey and the lovely receptionist made me feel so welcome every time and it really makes a difference especially when this was all new to me. Thank you :)
Visited Obstetrics on February 2024
St Michael's Hospital has not yet replied.
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Review titled Great service throughout
Rated 5 stars out of 5
by Pete - Posted on 07 December 2023
I had a second partial knee replacement on 06/12/23. I would like to thank all of the staff at St Michaels hospital. The theatre staff were very professional very friendly,they showed great respect and showed gtreat humour at times.This make be feel at ease. I would like to thank all of the staff in St Michaels ward.Especially the two ladies that looked after me through my stay and went the extra mile.Unfortunately I am not allowed to mention names but they know who they are. Thanks again to all at St Michaels
Visited Don't know on December 2023
St Michael's Hospital has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 24 October 2023
Went to check on are son twice and both times they come up with two different reasons to go back Was told they were concerned on 1 thing which was fine in the end But then asked to go back for something they should of checked at the start
Visited Fertility services on October 2023
St Michael's Hospital has not yet replied.
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Review titled Overall Experience
Rated 4 stars out of 5
by Briony Duval - Posted on 05 August 2023
I had the most amazing midwives during my birth, I was induced and the midwife was nothing but supportive throughout and was completely led by me but also I felt I was able to tell my midwife how I wanted them to react in a certain situation. I tried to give birth naturally for 12hrs before an emergency c section and the care I received from my midwife was absolutely amazing. The second midwife took over for her shift and supported me through the c section, she was reassuring and extremely calm. The theatre team and doctor who delivered my baby were extremely calm throughout the c section, explained absolutely everything, played my selected music and ensured I was informed of what was happening the whole way through. I couldn’t have had a better experience and they all got my baby here safe. I also had to be readmitted after I was discharged due to my baby having jaundice, the wards were amazing and supported me through the night when needed hands on or just advice when asked, no hesitation. When it was time to be discharged the midwife and the NICU nurse, despite being extremely busy on the ward, supported to get me home as I requested that same night with all of the meds, advice and care I needed. Please feel free to share this review with the midwives that looked after me, you can email me if you need any more information in order to find them.
Visited Maternity services on July 2023
St Michael's Hospital has not yet replied.
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Review titled Exemplary treatment and care received
Rated 5 stars out of 5
by Teresa Houldsworth - Posted on 27 June 2023
I found the hospital staff kind, caring and having a myosure procedure to remove fibroids and polyps, I now have my quality of life back and am so thankful to the wonderful staff who cared for me.
Visited Gynaecology on June 2023
St Michael's Hospital has not yet replied.
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Review titled Wish I hadn't bothered
Rated 2 stars out of 5
by Anonymous - Posted on 21 July 2024
Finally got an appointment after having declining hearing for a number of years, my GP surgery has it's own Audiology but the GP wanted me to go to St Michaels because I have other issues with my Ears, Nose and Throat. I was told I could have hearing aids in both ears but it might take a while. I thought ok, I can wait a bit longer because the NHS is stretched. I've been waiting over a year, and not a word from anyone. For two hearing aids. What a disappointment.
Visited Ear, Nose & Throat on April 2023
St Michael's Hospital has not yet replied.
Information supplied by University Hospitals Bristol and Weston NHS Foundation Trust