St Michael's Hospital
Southwell Street, Bristol, Avon, BS2 8EGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Insensitive and unprofessional
Rated 1 star out of 5
by Anonymous - Posted on 03 March 2023
They didn’t read the notes on why I was there for a scan and treated me like a normal pregnancy when infact I’m on very dangerous medication that means no choice in pregnancy, a termination must be had. Extremely insensitive to the situation which was hard enough to go through, let alone someone trying to show you what they can see.
Visited Fertility services on March 2023
St Michael's Hospital has not yet replied.
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Review titled Endoscopy Booked In For tomorrow
Rated 1 star out of 5
by Anonymous - Posted on 16 February 2023
Not feeling very comfortable or confident from experience so far and response. Rude, uncaring staff already just from admin and reception. Clearly don't listen when they called to book me in a few weeks ago specially when inform them about health conditions and medication. Was told not to take any medication when booked in despite being on Beta Blockers, told been told I can take it not very professional or clear with instructions. Receptionist clearly don't take any notice of what you said and put me through to Broomfield hospital despite telling them appointment was at Braintree, almost impossible to get through to the department thankfully help of Broomfield hospital I finally got through, but the response from Braintree isn't good experience at all, feel extremely nervous and uncomfortable about attending this appointment tomorrow to say the least.
Visited Don't know on February 2023
St Michael's Hospital has not yet replied.
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Review titled Amazing neonatal care but needed clearer explanation
by izarmc53 - Posted on 17 February 2023
Was told at 12 week scan that our son would be born with gastroschisis (intestines outside of his body). I was so anxious and doctors couldn’t tell us how bad it may be. He was born then 5 weeks early, we were never told there was a chance of this. Just happened! Was sent to Bristol - St Michaels Hospital, where he was born and had to be put on oxygen, nil by mouth for the first week and surgery at only 5 days old. He was then fed through a tube in his nose for the first month & then we went to Musgrove Hospital in Taunton, where he was finally taken off the oxygen. After 5/6 weeks, we finally were discharged. The care was amazing to be honest, can’t fault any of the nurses or doctors. However at Musgrove they could have just been a bit clearer with us regarding his care, understanding we’re parents and not medical professionals. Had to ask for a clearer explanation which they did provide.
Visited November 2022
Provided by Care opinion
St Michael's Hospital has not yet replied.
Information supplied by University Hospitals Bristol and Weston NHS Foundation Trust