St Pancras Hospital
Inpatient Unit, South Wing, 4 St. Pancras Way, London, NW1 0PEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Acceptance of referral is extremely slow
Rated 1 star out of 5
by Anonymous - Posted on 01 February 2024
The rehabilitation ward does not keep to their original decision date to accept a referral for rehabilition. The date is then changed and excuses made for weeks as to why the referred person can not go the unit.
Visited Rehabilitation care services on December 2023
Review titled St Pancras Hospital
Replied on 08 April 2024
Hi there, We are sorry to hear about your experience with a referral. We’d like to look into this further, so please do write to us at communications.cnwl@nhs.net and one of our Managers from the Rehabilitation Unit will then give you a call. Thank you.
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Review titled Great service
Rated 4 stars out of 5
by Douglas Hood - Posted on 06 March 2023
I had an appointment with the podiatry dept at 3pm . The gentleman was to say the least first class with a professional attitude solving my problem immediately. I wish the NHS had more like him! Thank him on my behalf he deserves it !!!
Visited Don't know on March 2023
Review titled St Pancras Hospital
Replied on 07 March 2023
Hi Douglas, Thank you for your kind words about the Podiatrist you saw. We will pass this message on to the team and they will be so happy to hear this. You can also contact our Patient Feedback Service to send us feedback on this email: feedback.cnwl@nhs.net Thank you again.
Information supplied by Central and North West London NHS Foundation Trust