St Richard's Hospital
Spitalfield Lane, Chichester, West Sussex, PO19 6SEContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Rude triage nurse
Rated 1 star out of 5
by Anonymous - Posted on 25 October 2022
I went to a&e with a foot injury. I told the triage nurse i woke up and couldn't put weight on my foot although it had slightly improved throughout the morning. I was told very rudely and abruptly that it wasn't an accident or emergency and that i 'could put weight on it now'. She told me they are very busy with a 7 hour wait. While i appreciate the stains on the nhs, I expect to be spoken to with some respect. I was shocked by how rude she was
Visited Accident and emergency services on October 2022
Review titled St Richard's Hospital
Replied on 26 October 2022
Dear Patient Thank you for your feedback. We are sorry that you are not happy with the service at our Trust. The NHS Choices website is anonymous, and your contact details are not shared directly with the Trust. If you would like us to look into the specific nature of the issues you have experienced at the hospital we would encourage you to contact the Trust directly to tell us about them. You can do this by contacting our PALS team on 01243 831822 or email uhsussex.palschichester@nhs.net Jo Yearsley, Patient Engagement and Liaison Manager
Information supplied by University Hospitals Sussex NHS Foundation Trust