Stafford Hospital
Weston Road, Stafford, Staffordshire, ST16 3SAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Such care
Rated 5 stars out of 5
by Irene - Posted on 12 June 2024
Attended appointment at the Urology Department. The patience, respect and professionalism was wonderful and "thank you" is so inadequate but most sincere.
Visited Urology on June 2024
Stafford Hospital has not yet replied.
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Review titled Excellent Treatment
Rated 5 stars out of 5
by Eileen Rock - Posted on 25 June 2024
I arrived in A&E at 8.00am with suspected dislocated shoulder. Was seen within five minutes with triage nurse, then by nurse x-rayed within 10 minutes then taken into surgery shoulder put back in place all done within 2 hours. Staff brilliant every one of them congratulations Stafford for such an experience whilst in so much pain for your very kind help.
Visited Accident and emergency services on June 2024
Stafford Hospital has not yet replied.
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Review titled Amazing staff
Rated 5 stars out of 5
by Deborah Royster - Posted on 05 May 2024
Taken in on 4th May with a bruised and swollen knee. Thank you to the staff that looked after me, kind and attentive. Special mention to the best hot chocolate maker, taxi organiser and crutch teacher in the world. I'm now mastering the crutches with the help of my friend that is staying with me for a few days. We are truly blessed to have this amazing service. Thank you NHS!!!!! 🥰😚💙👏👏👏🌈
Visited Accident and emergency services on May 2024
Stafford Hospital has not yet replied.
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Review titled Poor practice
Rated 1 star out of 5
by Jay - Posted on 25 May 2024
Poor oncology patient came into waiting room with red card clearly very unwell, but left in waiting room, her husband went twice to reception to be told to wait- I work as a district nurse and this is unacceptable , clearly neutropenix . Shame on you!
Visited Accident and emergency services on May 2024
Stafford Hospital has not yet replied.
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Review titled Extremely caring
Rated 5 stars out of 5
by Ellie - Posted on 30 April 2024
Having my first broken bone, I went to my appointment very nervous. While I didn’t think I had waited for particularly long, the nurse was still apologetic and took me to my appointment. There the doctor and nurse took the time to explain everything to me in detail, chatted to me and made me laugh also answering my (many) questions. Having to have a bone reset made me upset as I was scared but several staff stayed with me through it, reassuring me all the way and taking the time to support the effected limb for me. The nurse explained how to administer my medication at home and kept checking I was 100% ok before I left. For what was a distressing time, the team took a lot of stress out of the situation and I’m so grateful for it. Thank you to the team, you really helped me so much x
Visited Orthopaedics on April 2024
Stafford Hospital has not yet replied.
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Review titled No one answers the phone.
Rated 4 stars out of 5
by Anonymous - Posted on 18 April 2024
I have been ringing on and off since 9am this morning to the Stoke hospital. I have rang Physiotherapy Department and the main switch board. No one at the hospital is picking up the phone. This isn't the first time I have had this trouble, I rang one or two weeks ago the same no answer problem. Today I have also been ringing Stafford hospital in the hope main switchboard will answer. But no , this is ridiculous. I dont even have an email to contact . What do I do? There are receptionist's , doctors secretary's and main switchboard operators , throughout a whole day not one person answers.
Visited Don't know on April 2024
Stafford Hospital has not yet replied.
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Review titled Caring, efficient service
Rated 5 stars out of 5
by Harriet - Posted on 20 April 2024
All the staff were friendly and welcoming. I was seen by the consultant quickly who was friendly and efficient. The health care assistants and nurses were also really friendly and I felt very well taken care of. I think the is is the bet A&E experience I could have had.
Visited Accident and emergency services on April 2024
Stafford Hospital has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2024
My husband came into A&E last week and I am entirely grateful for the care and professionalism which was provided by the whole of the team which started with the receptionist, triage nurse, nursing and consultant teams who recognised how ill he had become and quickly gave a diagnosis and medical intervention.
Visited Accident and emergency services on March 2024
Stafford Hospital has not yet replied.
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Review titled Fantastic Care
Rated 5 stars out of 5
by Anonymous - Posted on 30 March 2024
I recently had a knee replacement operation at Stafford hospital, Elective Orthopaedic Ward. The care and attention I received whilst there was outstanding. I can’t praise all the staff from consultant to ward cleaner more highly. Thank you.
Visited Orthopaedics on March 2024
Stafford Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2024
The staff could not do enough for me so pleased with everything from start to finish everything explained
Visited Gynaecology on February 2024
Stafford Hospital has not yet replied.
Information supplied by University Hospitals of North Midlands