Stamford and Rutland Hospital
Ryhall Road, Stamford, Lincolnshire, PE9 1UAContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Waited 2 years for nothing
Rated 1 star out of 5
by D Riley - Posted on 07 August 2023
I arrived for my dermatology appointment, one I've waited over 2 years for. I was seen 25 minutes late and on entering the room was told they did not have any of my referral information, didn't know what illnesses I had, what help I needed or why. After 2 years! I was asked to give a quick history and when advising of 2 or 3 areas of concern was told 'I have to pick one and be quick cause we don't have time". After waiting 2 years, and after my GP told me this would all be addressed in the same appointment. Absolutely gutwrenching. After explaining one main area of concern, I was asked what I wanted to be done about it, before she'd even looked at it. I'm not a doctor, however I did do my research before attending and provided my very quick opinion what I thought were the available treatments. To then have the doctor prescribe me creams for an auto immune disease that also affect my nails and bones, and admit to me that it won't help most of my affected areas? I don't know who would feel supported by this.
Visited Dermatology on August 2023
Stamford and Rutland Hospital has not yet replied.
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Review titled A credit to the NHS
Rated 5 stars out of 5
by Frances S - Posted on 29 March 2023
I have been to Stamford twice, once for a pain clinic appt and once for a pain management procedure. I was particularly apprehensive about the procedure as have had a bad experience when it was done elsewhere previously. All the staff I met on my most recent visit, to the Greenwood day surgery unit were lovely. The receptionists at the front door were welcoming and friendly, and nothing was too much trouble for the nurses on the Greenwood Unit. They had a student nurse there who the took the time to explain things too which was great to see/hear. The procedure itself went smoothly and all the staff involved were reassuring and friendly. Each one of them a credit to the NHS. Too often all they hear are complaints and moans so I wanted, as an NHS worker myself, to pass on my thanks and compliments!
Visited Pain Management on March 2023
Stamford and Rutland Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust