Stamford and Rutland Hospital
Ryhall Road, Stamford, Lincolnshire, PE9 1UAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled A credit to the NHS
Rated 5 stars out of 5
by Frances S - Posted on 29 March 2023
I have been to Stamford twice, once for a pain clinic appt and once for a pain management procedure. I was particularly apprehensive about the procedure as have had a bad experience when it was done elsewhere previously. All the staff I met on my most recent visit, to the Greenwood day surgery unit were lovely. The receptionists at the front door were welcoming and friendly, and nothing was too much trouble for the nurses on the Greenwood Unit. They had a student nurse there who the took the time to explain things too which was great to see/hear. The procedure itself went smoothly and all the staff involved were reassuring and friendly. Each one of them a credit to the NHS. Too often all they hear are complaints and moans so I wanted, as an NHS worker myself, to pass on my thanks and compliments!
Visited Pain Management on March 2023
Stamford and Rutland Hospital has not yet replied.
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Review titled Urology
Rated 5 stars out of 5
by David F Tee - Posted on 20 February 2023
On 16/02/2023 I had an appointment at Stamford hospital for the Urology department I found the Urology team very good they sort out an MRI that day and were really helpful tell me all about prostate cancer. I also found the Hospital nice and clean. The coffee shop staff was also helpful the staff at the front desk are good at tell you where to go
Visited Urology on February 2023
Stamford and Rutland Hospital has not yet replied.
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Review titled Rude staff and incorrect advertising
Rated 3 stars out of 5
by Anonymous - Posted on 30 January 2023
I recently was advised by my GP to go to the walk in clinic for a blood test. I checked online and it says it closed at 4.30. So I left work early and arrived at 3.50pm. When I got there, there were no tickets to be taken so I waited until someone came out and said there were no tickets. I was greeted quite rudely and abruptly by a lady who said they had taken tickets away because they were full. I mentioned I had been sent and that there is a big sign on the door saying the blood room closes at 4.30 and not to join the queue after this time. I said that I arrived 40 minutes before closing and she said I could sit and wait but could not guarantee I would be seen today. This experience also happened to several people after me. It was 4.25 when the last of the ticket person came out. She then called in someone who had come in about 3 patients after myself and ignored my calls and others who said they were first. Luckily I was seen at 4.29. I appreciate the NHS is busy but I do not think there is a need for rudeness, especially when you are following what is advertised both online and by the door. Clearer communication is needed. No where does it say you will not be seen or tickets taken away before 4.30
Visited Don't know on January 2023
Stamford and Rutland Hospital has not yet replied.
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Review titled Fantastic treatment
Rated 5 stars out of 5
by Mike London - Posted on 06 January 2023
On Tuesday the 3rd. of January i went for treatment by the Urology team at the Greenwood Day Treatment Unit, Stamford and Rutland Hospital. The lovely lady Doctor and her colleagues were friendly and profesional and i cannot thank and praise them enough.
Visited Urology on January 2023
Stamford and Rutland Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust