Stamford and Rutland Hospital
Ryhall Road, Stamford, Lincolnshire, PE9 1UAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Urology
Rated 5 stars out of 5
by David F Tee - Posted on 20 February 2023
On 16/02/2023 I had an appointment at Stamford hospital for the Urology department I found the Urology team very good they sort out an MRI that day and were really helpful tell me all about prostate cancer. I also found the Hospital nice and clean. The coffee shop staff was also helpful the staff at the front desk are good at tell you where to go
Visited Urology on February 2023
Stamford and Rutland Hospital has not yet replied.
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Review titled Rude staff and incorrect advertising
Rated 3 stars out of 5
by Anonymous - Posted on 30 January 2023
I recently was advised by my GP to go to the walk in clinic for a blood test. I checked online and it says it closed at 4.30. So I left work early and arrived at 3.50pm. When I got there, there were no tickets to be taken so I waited until someone came out and said there were no tickets. I was greeted quite rudely and abruptly by a lady who said they had taken tickets away because they were full. I mentioned I had been sent and that there is a big sign on the door saying the blood room closes at 4.30 and not to join the queue after this time. I said that I arrived 40 minutes before closing and she said I could sit and wait but could not guarantee I would be seen today. This experience also happened to several people after me. It was 4.25 when the last of the ticket person came out. She then called in someone who had come in about 3 patients after myself and ignored my calls and others who said they were first. Luckily I was seen at 4.29. I appreciate the NHS is busy but I do not think there is a need for rudeness, especially when you are following what is advertised both online and by the door. Clearer communication is needed. No where does it say you will not be seen or tickets taken away before 4.30
Visited Don't know on January 2023
Stamford and Rutland Hospital has not yet replied.
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Review titled Fantastic treatment
Rated 5 stars out of 5
by Mike London - Posted on 06 January 2023
On Tuesday the 3rd. of January i went for treatment by the Urology team at the Greenwood Day Treatment Unit, Stamford and Rutland Hospital. The lovely lady Doctor and her colleagues were friendly and profesional and i cannot thank and praise them enough.
Visited Urology on January 2023
Stamford and Rutland Hospital has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Linda - Posted on 11 November 2022
I was very apprehensive as I wasn't sure how many tests I was having, but I was so well looked after everything was explained well and I had a nurse with all the time.
Visited Urology on November 2022
Stamford and Rutland Hospital has not yet replied.
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Review titled Unimpressed
Rated 1 star out of 5
by Anonymous - Posted on 27 September 2022
Visited the Greenwood Day Treatment Unit and have no idea what was being said and what is happening next. The specialist even took his mask off when talking to me. Nurses were amazing though.
Visited Urology on September 2022
Stamford and Rutland Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Keith Bacon - Posted on 04 August 2022
Having visited the department for what was a concerning and personal procedure, I cannot speak more highly of the staff in the Greenwood day ward. The utmost respect and care was maintained at all times, also with a smile and hint of humour, which was welcome, but utmost professionalism at all times.
Visited Urology on August 2022
Stamford and Rutland Hospital has not yet replied.
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Review titled Shambles
Rated 1 star out of 5
by Anonymous - Posted on 10 August 2022
Visited today to try and get a blood test done. What a shambles. Scores of people in the waiting room and outside, only the people outside were ignoring the instructions on the door and taking tickets before they got inside. I gave up in the end so the important blood test my gp wanted will now have to wait at least a week. Please sort this mess out.
Visited Haematology on August 2022
Stamford and Rutland Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by David - Posted on 31 August 2022
Arrived made to feel welcome treated by nurse very caring and informative and felt very pleased with my treatment thanks to everyone😜
Visited Don't know on August 2022
Stamford and Rutland Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust