Stroud General Hospital
Trinity Road, Stroud, Gloucestershire, GL5 2HYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Exceptional level of care
Rated 5 stars out of 5
by Anonymous - Posted on 19 February 2025
From start to finish, I received an exceptional level of care from staff who were extremely understanding and supportive. They talked me through each step of the procedure so I knew what was happening/what to expect and they really put me at ease.
Visited Diagnostic Endoscopy on February 2025
Stroud General Hospital has not yet replied.
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Review titled Miserable receptionist Sunday 29th1pm
Rated 3 stars out of 5
by Anonymous - Posted on 29 December 2024
Waiting for hours with no indication of when you may be seen is frustrating when feeling very ill. Seeing patients come in after you, being seen is also very frightening.. ikea returns service has a better idea on how to treat a queuing system..
Visited Urgent care centre on December 2024
Stroud General Hospital has not yet replied.
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Review titled Brilliant experience
Rated 5 stars out of 5
by Mel Barton - Posted on 08 August 2024
Booked in for circumcision, from the moment I arrived I was cared for. The nurses on the ward and surgeon were polite and understanding and very professional.
Visited Urology on August 2024
Stroud General Hospital has not yet replied.
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Review titled A fabulous Endoscopy team at Stroud General Hospital
Rated 5 stars out of 5
by Tracey White - Posted on 12 March 2024
From beginning to end, the process was flawless, timely, the whole team were so attentive, caring & friendly… it made a not very nice procedure so much more bearable, thank you all
Visited Diagnostic Endoscopy on March 2024
Stroud General Hospital has not yet replied.
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Review titled Perfect from start to finish
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2024
Amazing service all the way through for my little one with a bump on his head. Even received a teddy to enhance the experience. Very professional with a child focused approach. Answered all questions and thorough check over. Thank you very much for the experience.
Visited Children's & Adolescent Services on January 2024
Stroud General Hospital has not yet replied.
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Review titled Human compassion
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2023
I accompanied a relative last week in The Out Patient Department in Opthalmology at Stroud General Hospital. The Consultant couldn’t do enough, even though he was incredibly busy, he took time to thoroughly explain a complicated diagnosis. His patient received professional kind, care. This is the NHS at its absolute best !
Visited Ophthalmology on July 2023
Review titled Stroud General Hospital
Replied on 25 July 2023
Many thanks for your review, I am glad you had such a good experience. I will pass your kind words onto the team in Stroud whom I am sure will be very appreciative.
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Review titled Receptionist
Rated 1 star out of 5
by Anonymous - Posted on 24 March 2023
Awful woman at reception, god help anyone who is seriously ill coming here and having to deal with her!!! So rude and obnoxious, what a shame that one has this to deal with as the nurses are lovely. In fact she was asking for my private medical details when she has no right. An absolutely awful woman!!!!
Visited Don't know on March 2023
Review titled Stroud General Hospital
Replied on 28 March 2023
Dear patient, Thank you for taking the time to share your experience – I am very sorry to hear it was not a completely positive one. If you would like to discuss this further, please contact me via experience@ghc.nhs.uk, or on 0300 421 8313 and in the meantime, I will share your feedback with our matron. Best wishes, Toni Cooper Senior PALS Officer Gloucestershire Health and Care NHS Foundation Trust
Information supplied by Gloucestershire Care Services NHS Trust