The Beaumont Hospital
Old Hall Clough, Chorley New Road, Lostock, Bolton, Lancashire, BL6 4PAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Good physiotherapy but poor communication
Rated 4 stars out of 5
by Anonymous - Posted on 12 January 2025
Following a consultation with an orthopaedic surgeon I was advised to have some physiotherapy for my hip problem. Without my knowledge an appointment was made for me at Beaumont hospital, but as I received neither letter or e-mail regarding this appointment I obviously failed to attend. Approximately 2 months later I got a phone call telling me that I had missed the appointment and asking if I would like to arrange for another. I explained that no one had told me about this first appointment, but agreed a date for a new one. This I attended, but again received no letter or e-mail confirming the appointment, nor a telephone reminder the week before as happens with the Royal Bolton Hospital. All subsequent appointments were agreed with the physiotherapist at the end of each session, but no confirmation letters, e-mails or reminders were ever received. Beaumont Hospital really needs to get its act together and improve its (non-existent) patient communication.
Visited Orthopaedics on January 2025
The Beaumont Hospital has not yet replied.
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Review titled Physiotherapy
Rated 5 stars out of 5
by Gareth waring - Posted on 09 January 2025
The lady was an absolute superstar from start to finish very knowledgeable in her feild very helpful with all my questions really nice person inside and out great experience
Visited Don't know on January 2025
The Beaumont Hospital has not yet replied.
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Review titled Physiotherapist
Rated 5 stars out of 5
by Alan Hill - Posted on 13 January 2025
I’ve had a course of physiotherapy at this hospital and the young lady who was treating myself was extremely good at her job and is certainly an asset she is knowledgeable and explains everything in full. Thank you
Visited Orthopaedics on December 2024
The Beaumont Hospital has not yet replied.
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Review titled Good Service
Rated 5 stars out of 5
by Anonymous - Posted on 25 November 2024
Pelvic floor physiotherapy Physio helped me to understand my condition and taught me how to prepare for surgery and maintain a healthy pelvic floor going forward. An essential part of treatment for prolapse. Well done Physio department at The Beaumont.
Visited Gynaecology on November 2024
The Beaumont Hospital has not yet replied.
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Review titled Amazing
Rated 5 stars out of 5
by Janice - Posted on 19 September 2024
From start to finish I can not fault anyone or anything everyone who I came into contact with at the Bolton Beaumont they really looked after me and even when I came home they contacted me to make sure I was doing okay in one word absolutely brilliant thank you all so much xx
Visited General Surgery on September 2024
Review titled The Beaumont Hospital
Replied on 20 September 2024
Thank you Janice for an 'absolutely brilliant' review! We believe that patients come first and its great to hear that the hospital delivered this for you at every step of the way. We will be sure to share your comments with the team so they know their efforts were acknowledged. Thanks again and take care.
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Review titled Caring service
Rated 5 stars out of 5
by Therese - Posted on 04 September 2024
My practioner was amazing. She made me feel totally at ease and able to discuss my problems with her . She was knowledgeable and professional and went above and beyond
Visited Gynaecology on September 2024
Review titled The Beaumont Hospital
Replied on 09 September 2024
What lovely comments to read, Therese! It is great to hear that your practitioner’s professionalism put you at ease so you were fully able to get the care you needed. If there is anything further we can help with, please don’t hesitate to get in touch. Take care.
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Review titled Friendly and Efficient
Rated 5 stars out of 5
by Frederick Brindle - Posted on 19 October 2024
My physio, has been and continues to be very thorough in dealing with the exercises helping to mobilise my replacement knee.
Visited General Surgery on September 2024
The Beaumont Hospital has not yet replied.
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Review titled Great hospital
Rated 5 stars out of 5
by Richard Hawkins - Posted on 09 September 2024
Staff are very pleasant and welcoming working efficiently to give you a relaxing experience. A comfortable waiting area with a very nice receptionist and the nurses were very helpful.
Visited General Surgery on September 2024
Review titled The Beaumont Hospital
Replied on 11 September 2024
It's great to hear you had such a relaxing experience when you visited the Beaumont Hospital, Richard. Thank you for taking the time to leave such positive feedback about our reception and nursing teams - we will be sure to share your comments with them! Thanks again.
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Review titled Professional, friendly and very efficient
Rated 5 stars out of 5
by RACHEL BENTLEY - Posted on 05 September 2024
Great experience from first consultation through to surgical procedure and discharge. Staff extremely professional, friendly and efficient. Would definitely recommend.
Visited Orthopaedics on August 2024
Review titled The Beaumont Hospital
Replied on 13 September 2024
Thank you for such great feedback, Rachel! It’s wonderful to hear that you had such a positive experience from your initial consultation right through to your treatment. Thank you for your recommendation and take care.
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Review titled Fantastic quality of care
Rated 5 stars out of 5
by Christine kendall - Posted on 27 August 2024
I stayed in hospital for 2 days following an operation and the kindness from the staff and quality of care received put my mind at ease and made my stay as comfortable as possible.
Visited Gynaecology on August 2024
Review titled The Beaumont Hospital
Replied on 04 September 2024
What a wonderful review to receive - thank you, Christine! It's great to hear that the team made such a difference to your stay at the Beaumont. We hope your recovery is going well and please don't hesitate to get in touch if there is anything we can support you with. We look forward to seeing you again soon.
Information supplied by Circle Health Group Limited