The Beaumont Hospital
Old Hall Clough, Chorley New Road, Lostock, Bolton, Lancashire, BL6 4PAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Terrible conduct
Rated 1 star out of 5
by Anthony knight - Posted on 30 January 2024
Had a consultation and ct scan with balloon sinuplasty in mind(recommended by a previous ENT consultant in letter)Received the price for procedure in which I agreed with in conversation with patient liaison officer.I was not contacted again for dates fo follow up appointments or dates for procedure, after chasing and numerous phone calls I hit a brick wall,not one person has tried to contact me since. Both consultation and ct scan was paid for by myself as I was desperate for some relief from chronic issues. I feel so cheated and perplexed by this experience,my mental health is also at a all time low because of this experience.
Visited Ear, Nose & Throat on November 2023
Review titled The Beaumont Hospital
Replied on 02 April 2024
Thank you for your feedback and we are sorry to hear of your experience when you came in for treatment with us. Our patients come first and if something has not gone as expected, we really do want to know about it so we can work to improve our services going forward. We understand that you have spoken to your consultant's secretary who is looking to address the issues you have raised. Thank you for giving us the opportunity to improve the experience you had and if there is anything further we can help with, please don't hesitate to let us know.
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Review titled Great practice
Rated 5 stars out of 5
by Karen Baker - Posted on 28 February 2023
Had a ct scan yesterday. The service was seamless, on time and very quick. Staff were lovely, friendly and knowledgeable
Visited Don't know on February 2023
Review titled The Beaumont Hospital
Replied on 05 August 2023
Thank you for sharing your experience on here Karen, for others to see. Thank you also for the kind comments you have made about the service and the staff who helped you. They are really appreciated.
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Review titled Fantastic service from all at Beaumont Hospital
Rated 5 stars out of 5
by ERIC WOODS - Posted on 03 January 2023
Attended Beumont Hosspital for hernia operation on 23rd Dec feeling very apprehensive.Can not thank each and everyone of the staff from reception,porter,nursing staff,doctor,surgeon for making me feel at ease before and after the operation.A sincere thankyou to each and everyone particularly one of the nursing staff whose name i can not mention,but she will know who she is for making me feel at ease.And a thankyou to the nurse for the call to my home the following morning to ask how i was. Thanks once again to one and all for a brilliant service.
Visited General Surgery on December 2022
Review titled The Beaumont Hospital
Replied on 05 August 2023
Thank you very much for taking the time you leave feedback on this platform Eric for others to see. I apologise for the late reply but now that I have been given access to the reviews I will be responding daily to any new posts.
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Review titled Gratitude
Rated 5 stars out of 5
by Tony Griffin - Posted on 03 February 2023
I referred to The Beaumont Hospital Orthopaedic with a badly damaged Achilles tendon. Unfortunately this was already some 6 weeks after the original accident and I was not in a 'good place' physically or mentally. I can only express my sincere thanks and appreciation for the treatment that followed - from an understanding and encouraging reception to practical help and advice and this continued with subsequent visits and subsequent physiotherapy. The "treatment" was from experts, very professional but at every level it was understanding, friendly and felt personalised - for me it seemed to be a case of "We can help you get better, and you are able to achieve that". Obviously, progress has been good so far, and I have 'aftercare advice' with an encouragement to ask for help if I feel I need it. My GP has been kept fully informed. I feel I could not have had better treatment. Thank you again to all concerned.
Visited Orthopaedics on December 2022
Review titled The Beaumont Hospital
Replied on 05 August 2023
Thank you very much for sharing your comments on this review site Tony for others to see. We work really hard to try and provide the best experience that we can and it is really gratifying whenever we receive positive feedback like yours.
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Review titled Fantastic caring staff, especially the nurses
Rated 5 stars out of 5
by Stacey - Posted on 22 November 2022
I was an inpatient at the Beaumont for 2 days and cannot fault the staff at all. The nursing staff in particular were exceptional, even when short staffed, nothing was too much trouble. Thank you to all the staff involved in my care for making what can be a stressful time as pleasant as can be.
Visited Gynaecology on November 2022
Review titled The Beaumont Hospital
Replied on 19 December 2022
Thank you for your kind comments about our team Stacey. They will be shared with everyone who works here. We're so pleased that you had such a positive experience and are grateful to you for sharing this with others who might be considering where to go for their treatment.
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Review titled Fantastic Staff
Rated 5 stars out of 5
by Sara Hampson - Posted on 27 September 2022
Right from the surgeon to the nursing assistants everybody went over and above to make my stay at the hospital a pleasant one.
Visited Gynaecology on September 2022
Review titled The Beaumont Hospital
Replied on 28 September 2022
Hello Sara. Thank you very much for your kind words about the team who looked after you whilst you were under our care. here at The Beaumont Hospital I will make sure that everyone is made aware of the impact their actions had on your experience.
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Review titled Fabulous staff
Rated 5 stars out of 5
by Charlotte Dowling - Posted on 08 August 2022
Couldn't do more for me, explained everything down to a T and were very kind and caring, alleviating all my worries.
Visited Gynaecology on August 2022
Review titled The Beaumont Hospital
Replied on 31 August 2022
Thank you very much Charlotte for the positive feedback about your recent visit to our hospital. We try hard to give the best experience we can, in what we know can be a very anxious time for some people. Your comments will be shared with everyone here.
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Review titled Great treatment
Rated 5 stars out of 5
by Kevin Vickers - Posted on 12 August 2022
Yesterday I had a hernia operation and I want to thank all the staff for all their attention for what was fantastic from everyone.
Visited Gastrointestinal and Liver services on August 2022
Review titled The Beaumont Hospital
Replied on 31 August 2022
Many thanks for the positive feedback Kevin regarding your recent experience at our hospital. Your comments will be shared with everyone who was involved in looking after you whilst you were here.
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Review titled Smokers!
Rated 3 stars out of 5
by Anonymous - Posted on 22 July 2022
Lovely staff, nice clean hospital. The hospital was let down by people sat outside smoking. The hospital is supposed to be a no smoking site! Came away reeking of smoke having had to walk through clouds of it.
Visited Ear, Nose & Throat on July 2022
Review titled The Beaumont Hospital
Replied on 01 August 2022
Thank you for your feedback and we are pleased that you are happy with the cleanliness of the hospital and the staff who looked after you. We are sorry for your experience regarding smoking. There is a no smoking policy in the building and following your comments we will look at relocating where smoking can take place outside.
Information supplied by Circle Health Group Limited