The Cherwell Hospital
Oxford Road, Banbury, Oxfordshire, OX16 9FGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Kind, caring and considerate
Rated 5 stars out of 5
by Colin R - Posted on 18 September 2024
Attended yesterday for an arm operation and cannot speak highly enough about the wonderful staff and the way in which I was looked after. Everyone was just so kind and considerate and it felt like I was the only person that was there. Their care was second to none. Big shout out to my nurse who is a credit to her profession - thank you so much.
Visited Don't know on September 2024
Review titled The Cherwell Hospital
Replied on 22 September 2024
Thank you very much for sharing your experience, I am so pleased that your care at The Cherwell Hospital was worth the five stars you have awarded us. The team at Cherwell are so grateful for feedback, and I will be sure to share this with them Diane Head of Clinical Services.
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Review titled Extremely good, special, experience.
Rated 5 stars out of 5
by Margaret Smith - Posted on 10 August 2024
The professionalism of all staff, care and treatment were absolutely first class, with special attention paid to keeping me fully informed at all times. The comfort and care of personal needs were second to none.
Visited Orthopaedics on August 2024
Review titled The Cherwell Hospital
Replied on 22 September 2024
Thank you very much for sharing your experience. I am so pleased that your care at The Cherwell Hospital was worth the five stars you have awarded us. The team at Cherwell are so grateful for feedback, and I will be sure to share this with them Diane Speck Head of Clinical Services
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Review titled Very good treatment
Rated 5 stars out of 5
by Jane Ramage - Posted on 02 September 2024
I received very good treatment. The staff from orderlies, nursing staff, surgeon, anaesthetists and physio, were all extremely nice, polite, friendly and helpful. Nothing was too much trouble for them
Visited Orthopaedics on August 2024
Review titled The Cherwell Hospital
Replied on 22 September 2024
Thank you very much for sharing your experience. I am so pleased that your care at The Cherwell Hospital was worth the five stars you have awarded us. The team at Cherwell are so grateful for feedback, and I will be sure to share this with them Diane Head of Clinical Services
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Review titled Very good hospital
Rated 5 stars out of 5
by Francis Charles Gurney - Posted on 26 July 2024
I was referred to Banbury for cataract surgery and came to you last Friday (19 th ) my whole experience was excellent. All personnel were welcoming and kind . Surgery was not at all stressful thanks to your team. My eye has recovered well and am able to drive again. Thank you very much .
Visited Cataract Surgery on July 2024
Review titled The Cherwell Hospital
Replied on 13 August 2024
Thank you so much for responding to our request for feedback, this will be forwarded to the staff. I am glad to hear that your surgery was a success and you are now back in the driving seat. Diane Speck Head of Clinical Services
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Review titled Amazing treatment
Rated 5 stars out of 5
by June - Posted on 20 June 2024
I recently had cataract surgery on my left eye. Such friendly staff lots of smiles and such a friendly team. Would without a doubts recommend this department for eye surgery. The surgery team were so caring and made me feel relaxed. No pain while or after surgery vision after surgery amazing . Thank you all so very much .
Visited Cataract Surgery on June 2024
The Cherwell Hospital has not yet replied.
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Review titled Outstanding care
Rated 5 stars out of 5
by Celia Foster - Posted on 09 February 2024
Yesterday I had surgery on my cataract at the Cherwell Hospital. What an amazing experience. From the moment I walked through the front door, to preparation for surgery, actual operation and after care I was looked after and put at my ease. Could not fault the whole process. The whole team should be congratulated. They are amazing. Even got a follow up call today to check all was okay. I would have no hesitation in recommending the Cherwell ophthalmic department .
Visited Cataract Surgery on February 2024
The Cherwell Hospital has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Tracy Hill - Posted on 09 February 2024
I had cataract surgery yesterday and I am feeling great! I can see clearly and colours are so vibrant. I've not had great sight for 3 and a half years so now I am so very happy. All the staff were very friendly, professional and efficient.
Visited Cataract Surgery on February 2024
The Cherwell Hospital has not yet replied.
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Review titled Thank you!
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2023
Carpal tunnel surgery - shorter wait than expected, kept fully informed all the way, by nurses and surgeon, all staff friendly and helpful, in and out in 4 hours, recovery going well after 3 weeks. One small criticism - one assumes hospitals are warm! I understand the reason for the chilliness, but advice to bring a warmer dressing gown would have been helpful!
Visited Orthopaedics on January 2023
Review titled The Cherwell Hospital
Replied on 07 February 2023
Thank you for your review. I am pleased you have had a good patient experience with us and are making a good recovery. Your advice is noted and well received. I will feedback to our teams. With all best wishes Paul Byrne Hospital Director The Cherwell Hospital
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Review titled Fabulous care
Rated 5 stars out of 5
by A. Watts - Posted on 03 February 2023
I can’t thank the whole team at The Cherwell hospital enough for the excellent service I received during making my recent stay for a hip replacement. From the moment I arrived on the ward the staff were attentive and caring and helped to allay my anxiety about surgery. The anaesthetist was lovely and reassuring whilst he and the theatre nurse even made me laugh before the procedure! Thank you to the nurses back on the ward, and the physiotherapist who looked after me, all with patience and good humour.
Visited Orthopaedics on January 2023
Review titled The Cherwell Hospital
Replied on 06 February 2023
Dear A. Watts, thank you very much for your very positive review. I am very pleased you had such a good experience with us. Wishing you a speedy recovery after your operation. With all best wishes Paul Byrne Hospital Director The Cherwell Hospital
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