The Great Western Hospital
Marlborough Road, Swindon, SN3 6BBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Great Western Hospital.
Reviews
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Review titled Excellent service
Rated 4 stars out of 5
by Jeff - Posted on 10 January 2023
Had breathing problems. Doctor sent me to Cardiology dept. Nothing but excellent service from outpatient and CT scan dept. Was seen on time and courteous response from all who had to suffer my presence!
Visited General Medicine on January 2023
Review titled The Great Western Hospital
Replied on 11 January 2023
Thank you Jeff for taking the time to tell us about your experience. We are delighted to hear your positive feedback on the care and treatment you received from our staff. We will share your comments with the two teams who will very much appreciate that you took the time to get in touch.
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Review titled Great maternity services
Rated 4 stars out of 5
by Calin - Posted on 19 January 2023
We had a very good, organised experience in the delivery suite. The care we received wasn’t fancy but rather down to earth, decent, just as you would expect. We would like to thank the midwives and nurses who took care of us and our baby.
Visited Maternity services on December 2022
Review titled The Great Western Hospital
Replied on 23 January 2023
Thank you Calin for telling us about your experience at the Great Western Hospital. We are delighted to hear your positive feedback on the care and treatment you received from the Maternity Department. We will share your comments with the team who will very much appreciate that you took the time to get in touch.
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Review titled Excellent
Rated 5 stars out of 5
by Andrew Cooper - Posted on 16 November 2022
I was seen by physiotherapist quite quickly but understand that it wasn’t that busy and X-ray department was also not much of a delay,through inspection and good advice
Visited Urgent Treatment Centre on November 2022
Review titled The Great Western Hospital
Replied on 17 November 2022
Thank you, Andrew, for taking the time to tell us about your experience. We are delighted to hear your positive feedback on the care and treatment you received from our staff.
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Review titled Excellent care
Rated 5 stars out of 5
by Sam Brooks - Posted on 18 March 2024
Person centred care approach from start of my treatment. Diagnosed very quickly and started treatment straight away. My symptoms started nov 2021 and I’m still receiving excellent care. Seen same ent doctor at every appointment Excellent after care with follow up phone calls from the same doctor. Lovely caring staff made me at ease.
Visited Ear, Nose & Throat on November 2022
Review titled The Great Western Hospital
Replied on 20 March 2024
Thank you, Sam, for taking the time to tell us about your experience. We are delighted to hear your positive feedback on the care and treatment you have received from our staff over the past few years. We will share your comments with the Ear Nose and Throat Department who will very much appreciate that you took the time to get in touch.
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Review titled Dermatology referral
by foxtrotgz54 - Posted on 16 November 2022
Been waiting 9 months to see a dermatologist, I haven't even been given an appointment date, just a placeholder of a date in December 2022. I may have moved by the time I get an appointment.
Visited November 2022
Provided by Care opinion
Review titled The Great Western Hospital
Replied on 17 November 2022
We are sorry to hear we did not meet your expectations. We would encourage you to contact our Patient Advice and Liaison Service (PALS) so we can look into your concerns and ensure they are resolved. Please email gwh.pals@nhs.net or call 01793 604031.
Information supplied by Great Western Hospitals NHS Foundation Trust