The Harbour Hospital
St Mary, Poole, Dorset, BH15 2BHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great practice from all the staff
Rated 5 stars out of 5
by Anonymous - Posted on 29 May 2024
I had a hip replacement. Everyone from the consultant , the nurses , to the kitchen staff were kind and caring. Very impressed.
Visited Orthopaedics on May 2024
Review titled The Harbour Hospital
Replied on 18 June 2024
Hello, thank you for sharing your comments, We are delighted to hear everything went smoothly with your treatment, and will pass your comments on to the team. Wishing you well in your recovery.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 14 September 2023
A very good private hospital this is my second visit. It is a very happy hospital and the consultants and the nursing staff are very professional and good at their jobs. Also very attentive. The food is excellent on par with a four star hotel. Nice and quiet at night, which you don't find in most hospitals. The one thing I would say is that I take medication a couple of times a day and I wasn't given the correct ones in the morning, but as it was just a day I took them at lunch time on my return home. Could be dangerous in some cases.
Visited Orthopaedics on September 2023
Review titled The Harbour Hospital
Replied on 15 September 2023
Hello, thank you very much for your feedback. We are so pleased to hear about your experience with our staff and the food. Your comments regarding medication have been passed on to the relevant members of our hospital team, and if you have any further concerns regarding this, please email customerserviceharbour@circlehealthgroup.co.uk or call 01202 244 200. Many thanks
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Review titled Excellent treatment
Rated 5 stars out of 5
by June Hurley - Posted on 07 October 2023
I received great care and was very well looked after - from the surgeon, the singing anaesthetist, all of the nurses, the physios and catering staff. There are many names that I could mention but all the staff went above and beyond, nothing was too much trouble.
Visited Orthopaedics on September 2023
Review titled The Harbour Hospital
Replied on 11 October 2023
Hi June, thank you very much for taking the time to share your comments. We are so glad to hear about your experience, and from all at the Harbour we wish you well in your recovery.
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Review titled Amazing Experience
Rated 5 stars out of 5
by Molly Baker - Posted on 05 August 2023
From my first visit to my discharge,the whole experience at The Harbour Hospital has been excellent. The Team looking after me were attentive, professional and friendly. Many thanks for your excellent service.
Visited Orthopaedics on July 2023
Review titled The Harbour Hospital
Replied on 09 August 2023
Hi Molly, thank you for taking the time to share your comments with us. We are so pleased to hear about your experience - from all at the Harbour we wish you well in your recovery.
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Review titled Superb Hospital
Rated 5 stars out of 5
by Colin Bingley - Posted on 16 April 2023
All nursing staff, catering staff, physiotherapists were highly professional and treated me with the utmost care and attention as required. Consultant and Anaesthetist were first class.
Visited Orthopaedics on April 2023
Review titled The Harbour Hospital
Replied on 17 May 2023
Hi Colin, thank you for your comments, they will be much appreciated by the team. From all at the Harbour we wish you well in your recovery.
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Review titled Great service and attention
Rated 5 stars out of 5
by Maria Palmer - Posted on 02 March 2023
Clean, welcoming staff, reassuring, great food and choices plenty of care and attention . From first consultation to the day of operation, plenty of information about procedures, choices available. Continuing checks through out stay ,maintaining dignity and respect. Excellent
Visited Orthopaedics on February 2023
Review titled The Harbour Hospital
Replied on 06 March 2023
Dear Maria, thank you for your feedback. We're glad to hear you felt comfortable and secure during your stay. We will pass your feedback on to the team involved in your care and wish you well in your recovery.
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Review titled Very good practice
Rated 5 stars out of 5
by Fred Miller - Posted on 25 November 2022
I attended The Harbour Hospital for treatment on 24/11/22 and was pleasantly surprised by the care and consideration shown by both the nursing staff and the theatre staff all my questions and fears were answered. Both seemed very kind and friendly and nothing was too much trouble especially the nursing staff on the West Ward. After my procedure I was served with an excellent lunch that I was definitely ready for. After I was examined and advised what to do and not to do I was released to be taken home.
Visited General Surgery on November 2022
Review titled The Harbour Hospital
Replied on 19 December 2022
Hi Fred, thank you for taking the time to leave a review. We always strive to provide top-quality service to every patient and are pleased to hear that you had a positive experience. We will pass your comments on to the staff involved in your care.
Information supplied by Circle Health Group Limited