The Highfield Hospital
Manchester Road, Rochdale, Lancashire, OL11 4LZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2025
The service that Highfield hospital in every department was extremely good from the reception to they physiotherapist which was appointment and the staff on the ward also Nothing was too much trouble for them and they kept me pain free throughout The surgeon was brilliant explaining answers to any questions well.
Visited Orthopaedics on December 2024
Review titled The Highfield Hospital
Replied on 07 February 2025
Anonymous, we're so glad that we were able to go above and beyond your expectations! It's great to hear that all aspects of your patient journey was positive. We are always more than happy to assist you if anything else comes up. Take care! Nicola Gresty
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Review titled ‘Outstanding’
Rated 5 stars out of 5
by Mrs J McDonald - Posted on 14 April 2023
Excellent care before and after my surgery. All staff including Surgeons, Dr’s , nurses, reception , porter etc are amazing and professional . Full explanations at every stage. Follow up phone calls. Ongoing care, Flexiability with appointments , support advice , food etc ……in every aspect you go above and beyond . Many Thanks
Visited Orthopaedics on April 2023
Review titled The Highfield Hospital
Replied on 18 April 2023
Hi Mrs J Mcdonald, thank you for taking the time to leave a review for us at The Highfield Hospital. We're happy we could meet your expectations and deliver the best very best care for you whilst with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Best Wishes Nicola Gresty
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Review titled Excellent care
Rated 5 stars out of 5
by Jeanette - Posted on 25 March 2023
I cannot thank the staff at Highfield hospital enough for their care and attention whilst I was a patient. Nothing was ever too much trouble for them and I felt very confident being able to ask them anything. The staff put me completely at ease, they were very friendly and the care I received was second to none.
Visited Orthopaedics on March 2023
Review titled The Highfield Hospital
Replied on 29 March 2023
Hi Jeanette, We are so pleased to hear about your great experience with us at Highfield Hospital, thank you for sharing this for others to see. We wish you all the very best with your onward recovery. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Highfield Hospital! Best Wishes Nicola Gresty
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Review titled Great service
Rated 5 stars out of 5
by Patricia Harrison - Posted on 21 March 2023
Excellent service. Very friendly, and helpful. Staff gave excellent care. Thank you to all the nursing team and the Dr. who cared for me.
Visited Don't know on March 2023
Review titled The Highfield Hospital
Replied on 23 March 2023
Hi Patricia Harrison, thank you for taking the time to leave a review for us at The Highfield Hospital. We're happy we could meet your expectations and really appreciate the high rating that you have given us. Thank you! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards Nicola Gresty
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Review titled excellent service
Rated 5 stars out of 5
by Ann Bowling - Posted on 23 March 2023
Excellent service all the staff were friendly and professional would highly recommend. Nothing was too much trouble felt very cared for.
Visited Orthopaedics on March 2023
Review titled The Highfield Hospital
Replied on 24 March 2023
Hi Ann, Thank you for taking the time to let us know how we did, it really is great to hear that you felt so well cared for throughout your visit with us. That's exactly what we strive for at Highfield. Thanks again for the recommendation, and have an amazing day! All the best Nicola Gresty
Information supplied by Circle Health Group Limited