The Horder Centre
The Horder Centre, St. Johns Road, Crowborough, East Sussex, TN6 1XPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic Hospital & staff
Rated 5 stars out of 5
by Stephen cranmer - Posted on 09 June 2024
I was dreading having my hip replaced as this was was my first time in hospital at the age of 73. After having the pre op tests I knew I was in the best hospital for my operation. The staff were so professional & caring. The operation went well thanks to a great surgeon & team. .
Visited Orthopaedics on January 2024
The Horder Centre has not yet replied.
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Review titled Exemplary Service
Rated 5 stars out of 5
by Allan Dell - Posted on 27 November 2023
On two occasions in the past six months I have been in The Horder Centre for complete knee replacement surgery and would like to take this opportunity to thank all the staff at The Horder for first class service and care.
Visited Orthopaedics on November 2023
Review titled The Horder Centre
Replied on 28 November 2023
Dear Mr Dell, Thank you for your kind words. We take great pride in ensuring our patients receive outstanding care throughout every step of their journey with us. We’re delighted to hear how pleased you were with both of your experiences at The Horder Centre. Kind regards The Horder Centre
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Review titled Outstanding Treatment
Rated 5 stars out of 5
by Patrick Harris - Posted on 19 November 2023
In the past year I have had both my knee joints replaced at The Horder Centre. What a success! On both occasions, the process ran like clockwork. At all times I felt that the staff were very professional and, from the start, they were reassuring and put me at my ease. The process and risks were well explained and, by the time it came to the procedure itself, I felt very confident of a positive outcome. The skilled surgical team and the professional and very caring support of the nursing team ensured that pain was kept to a minimum, which aided a swift initial recovery and ensured no nasty surprises for me after I left the hospital. I am now six weeks on from the second operation, continuing with the prescribed rehabilitation exercises and walking unaided. All praise to everybody involved at The Horder for ensuring such a positive outcome. Thank you so much.
Visited Orthopaedics on October 2023
Review titled The Horder Centre
Replied on 21 November 2023
Dear Mr Harris, Thank you for taking the time to leave a review. We are extremely pleased to hear about your positive experiences at The Horder Centre. We will pass on your kind words to all of the teams involved in your care. Kind regards The Horder Centre
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Review titled Foot Operation
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2023
The whole experience was well prepared, thought out and administered by the staff. Consideration was always given to the patient.
Visited Don't know on June 2023
The Horder Centre has not yet replied.
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Review titled Superb
Rated 5 stars out of 5
by nigel c. #19 - Posted on 19 June 2023
The whole experience from walking through to reception to departing approx 2 days 4 hours later for my hip replacement could not have been better. Every single member of staff who I came across, medical or otherwise, all seemed interested in my procedure, recovery and general well-being. I could not recommend The Horder highly enough. Quite superb.
Visited Orthopaedics on June 2023
The Horder Centre has not yet replied.
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Review titled Fantastic hospital
Rated 5 stars out of 5
by Judith Sherlock - Posted on 21 June 2023
I had a second left knee replacement in January 2023. My right knee was replaced nine years ago at the Horder centre. I had a wonderful experience...great consultant and anesthetist who went through everything with me. I am now back at the gym and walking my dog with no pain. Thank you to the wonderful physio department and the excellent nurses on the ward. Continue your great work.
Visited Orthopaedics on January 2023
The Horder Centre has not yet replied.
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