The Park Hospital
Sherwood Lodge Drive, Burntstump Country Park, Arnold, Nottinghamshire, NG5 8RXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled I have used the park hospital for over 30 years or more
Rated 3 stars out of 5
by Mr William Buxton - Posted on 01 August 2023
I am a self paying patient. The hospital and staff are still great can not fault them I saw a consultant who told me I was to have the nerves in my hand checked I did and was ask there and then for payment in cash not card so we at to drive to cash machine to get the money out and take it back to him , I have recently had a small operation on my wrist I told to be in the hospital for 7 in morning. On arrival I was taken to my room for the day were I waited from 7-30 almost six hours in extreme pain before I was taken to theatre for a 40 minutes operation I do believe if I had not complained to who I think was the ward sister I would have waited a lot longer I understand there are a lot of NHS patience being treated in park hospital now but to after wait that long in extreme pain and paying for private treatment was disgusting.
Visited Vascular surgery on July 2023
Review titled The Park Hospital
Replied on 05 August 2023
Hi Mr. Buxton, thank you for taking the time to leave us this review. We are really sorry to hear about your experience here with us. Please email us on park.patientexperience@circlehealthgroup.co.uk so that we can look into this further for you. Best wishes, The Park team.
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Review titled Great experience
Rated 5 stars out of 5
by Mark Chapman - Posted on 19 June 2023
On Arrival at the Park hospital today the greeting was very pleasant, i was booked in and taken to the right department very efficiently and calmingly. Once in the private room it was not long before i was given details of the procedure that was to follow. Everyone involved were very thorough crossing the T’s and dotting the I’s in a reassuring way. It was not long before going to the op room where once again the team where excellent The examination and procedure I required was over in no time at all with very little discomfort (don’t know why i was worried about a camera in the privates). Quickly moved on to the recovery room the staff nurse monitoring me was faultless and very informative. Before i knew it i was being discharged. I hope i don’t have to return but if i do will be more than happy to. A big thanks and two thumbs up to all involved.
Visited Diagnostic Endoscopy on June 2023
Review titled The Park Hospital
Replied on 21 June 2023
Hi Mark, thank you for taking the time to leave us this fantastic 5-star review. We are pleased you had a positive experience at The Park. We will pass on your feedback to the team. Best wishes, The Park Hospital
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Review titled Physio therapy
Rated 4 stars out of 5
by Beverley Parkins - Posted on 26 December 2023
Given excellent support and advicr by physio department over a 6 month period. Staff always helpful with my concerns. Shown many exercises to aid my recovery
Visited Don't know on June 2023
Review titled The Park Hospital
Replied on 04 January 2024
Hi Beverley, thank you for taking the time to leave us this positive review. We will pass on your praise to the Physiotherapy Department. Best wishes, The Park Team.
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Review titled excellent service.
Rated 5 stars out of 5
by Anonymous - Posted on 04 May 2023
accompanied elderly father for a general Gp consultation after many failed attempts at getting my 90 yr old father seen by his own Gp we were met at the door with a wheel chair, seen straight away, received a thorough unrushed examination, from a excellent experienced dr who took time to explain everything. excellent experience from start to finish.
Visited General Surgery on May 2023
Review titled The Park Hospital
Replied on 10 May 2023
Good morning, thank you for taking the time to leave us this lovely review, we really appreciate it! We are so pleased to hear how impressed you were with our care. Best wishes, The Park team.
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Review titled Some unprofessional staff
Rated 3 stars out of 5
by Nyala Pennycooke - Posted on 17 May 2023
I had an operation yesterday and this was my third visit to The Park Hospital. I arrived at reception and was greeted by a lovely group of reception staff. One of them booked me in and was walking me up to my room to be admitted. When we arrived on the ward there were 4 members of staff standing behind the desk looking at my notes and trying to pronounce my name and then laughing about it. It was repeated 3 times and even my mother overheard it. I was already feeling anxious about my surgery and this left me feeling really deflated and upset. There was just no need and my name is very easy to pronounce if you are literate. Apart from the 4 members of staff laughing about my name all the other members of the team were lovely and very accommodating. A sad experience on my part as it did ruin my day. I would like an apology as nobody should have to go through that especially with patients walking around and being able to hear conversations that are about them.
Visited Gastrointestinal and Liver services on May 2023
Review titled The Park Hospital
Replied on 20 May 2023
Hi Nyala, thank you for sharing this feedback. We are sorry to hear about your experience. A member of The Park team will be in touch so that we can look into this for you. Best wishes, The Park Hospital
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Review titled A great example of poetry in motion
Rated 5 stars out of 5
by Simon Symcox - Posted on 28 February 2023
I had a total hip replacement in November and have just completed the final physio session. The whole experience from meeting and discussing my issues and addressing my concerns with the Consultant, through to the operation, the excellent care from the nursing staff, and the porters too, all contributed to making my stay a fantastic experience as well as a comfortable one. The post operative care was also second to none, and I now know the physio sessions are just as important as the operation itself, and helped enormously in my return to normality. Thank you and well done to the whole team, including the reception staff who are a credit to the hospital.
Visited Orthopaedics on November 2022
Review titled The Park Hospital
Replied on 02 March 2023
Hi Simon, thank you for taking the time to leave us this brilliant review, we really appreciate it! We are so pleased to hear how positive your experience was here, and we will pass on your praise to the teams. Best wishes, The Park team.
Information supplied by Circle Health Group Limited