The Robert Jones and Agnes Hunt Orthopaedic Hospital

Oswestry, Shropshire, SY10 7AG

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Displaying 11 to 13 of 13

Review titled Professional and courteous

Rated 5 stars out of 5

by Ken Jacobson - Posted on 17 May 2023

I recently had an MRI scan at the hospital and found what I had expected to be a challenging experience nothing of the sort - it was brilliantly orchestrated from my arrival to departure. Really appreciated the excellent attitude and competence of all the staff involved.

Visited Diagnostic Imaging on April 2023

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Review titled The Robert Jones and Agnes Hunt Orthopaedic Hospital

Replied on 25 May 2023

Dear Mr Jacobson Thank you very much for taking the time to provide us with feedback regarding your recent experience at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust. It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, I will now forward them onto the Manager of the MRI Department for their attention. Your compliments are invaluable to us as we constantly strive to continue to improve services at the RJAH Orthopaedic Hospital NHS Foundation Trust. Once again, many thanks for your comments. Miss Kayleigh Aris, Clinical Governance Admin Assistant

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Review titled Outstanding treatment and care

Rated 5 stars out of 5

by Neil Robinson - Posted on 18 April 2023

Attended 14 April for a second knee replacement, having had a number of procedures at Rjah previously. The level of care on this occasion was every bit the high standard I have experienced on previous visits. From admission, through to anaesthetic team, surgical team , recovery and ward team & physios , everyone went over and above to make this a very positive experience. Every member of staff went about their work with the patients well-being as their priority. 2nd day at home after discharge, and I’ve just had a call from the Knee Team to check how things are going - that is 5star service! Thank you all at Rjah

Visited Orthopaedics on April 2023

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Review titled The Robert Jones and Agnes Hunt Orthopaedic Hospital

Replied on 20 April 2023

Thank you very much for taking the time to provide us with feedback regarding your recent experience at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust. It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback. For me to be able to pass these on, please can you confirm your personal details for me, via email, rjah.pals.office@nhs.net Your compliments are invaluable to us as we constantly strive to continue to improve services at the RJAH Orthopaedic Hospital NHS Foundation Trust. Once again, many thanks for your comments.

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Review titled Excellent care

by Wild1 - Posted on 16 March 2023

I visited the hospital after the GP referral for knee pain. Was given a thorough and comprehensive assessment. All good but what blew me away was the attitude - from receptionist to consultant I was listened to and treated like a VIP. The time and care given was outstanding. I felt like I mattered and that an outcome would be forthcoming no matter how long it took. The hospital itself was immaculate and all procedures thoroughly explained. I honestly felt like I was receiving 5 star private health care.

Visited February 2023

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Provided by Care opinion

Review titled The Robert Jones and Agnes Hunt Orthopaedic Hospital

Replied on 18 April 2023

Thank you very much for taking the time to provide us with feedback regarding your recent experience at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust. It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, I will now forward them onto all those that you have mentioned for their attention. Your compliments are invaluable to us as we constantly strive to continue to improve services at the RJAH Orthopaedic Hospital NHS Foundation Trust. Once again, many thanks for your comments.

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