University College Hospital at Westmoreland Street
University College Hospital at Westmoreland Street, 16-18 Westmoreland Street, London, W1G 8PHContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled My thanks to Urology Outpatient Receptionist.
Rated 4 stars out of 5
by Keith - Posted on 09 November 2024
After various futile attempts by my GP and myself to find out if/when my overdue General Urology would happen, I visited Urology Outpatients Reception in person and received quick, positive and successful assistance (I now have an appointment booked). Many thanks to the Urology Outpatients Receptionist (believe I am not allowed to leave a name), on Friday afternoon 08 Nov 2024.
Visited Urology on November 2024
University College Hospital at Westmoreland Street has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Anonymous - Posted on 01 October 2024
Took my very anxious 84yr father for urology tests today. Outstanding staff - from the gentleman on reception when we arrived, to urology reception staff, lovely kind lady who took care of my dad initially, and wonderful H who took him for tests (we bumped into H a few times afterwards in the hospital and she was happy to chat and reassure us). A very positive experience at a worrying time - thank you to the whole team!
Visited Urology on October 2024
University College Hospital at Westmoreland Street has not yet replied.
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Review titled Great practice
Rated 1 star out of 5
by Roberto Pini - Posted on 22 June 2024
Whole experience was excellent. Reception desk staff were polite and helpful. I was slightly nervous about my appointment but my doctor made me feel completely at ease and explained all my treatment options very clearly. Thank you
Visited Urology on June 2024
University College Hospital at Westmoreland Street has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Sharon Che - Posted on 02 August 2024
I had major surgery at the hospital and am so impressed by the hospital facilities themselves and all the staff: reception, porters, nurses, surgeons and all the other medics who cared for me in the four days I was an inpatient. It feels like being in a private hospital. Breakfast delivered on a tray with proper cups and saucers and a pot of tea. It's things like that which make such a difference. The nurses were so helpful - I woke up hungry during the night and a nurse brought me a sandwich. I'm sure that the excellent care aided my speedy recovery.
Visited Cardiothoracic surgery on April 2024
University College Hospital at Westmoreland Street has not yet replied.
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Review titled From start to finish excellent
Rated 5 stars out of 5
by Paul Philipson - Posted on 08 February 2024
It was 5 star treatment from start to finish from the waiting room, operation to the aftercare team. There's an old saying "Nurses are angels without wings".
Visited Urology on January 2024
University College Hospital at Westmoreland Street has not yet replied.
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Review titled Impressive experience
Rated 5 stars out of 5
by Christopher Gordon Jones - Posted on 26 October 2023
The nurse who dealt with my preparation for a CT scan yesterday 25 October was wonderful: infinite patience with my mobility problems, cheerful and kind at all times, explained the procedure clearly. Other members of staff were helpful and smiling. Altogether a comforting experience.
Visited Don't know on October 2023
University College Hospital at Westmoreland Street has not yet replied.
Information supplied by University College London Hospitals NHS Foundation Trust