University College Hospital
University College Hospital, 235 Euston Road, London, NW1 2BUContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled So happy with the speed of care & expertise
Rated 5 stars out of 5
by NANCY STANNARD - Posted on 05 March 2023
My 26 year old daughter was referred to A&E after calling 111 She was seen immediately, literally within 2 minutes of arriving and a bed was found within 2 hours. She was seen by a doctor & monitored by the doctor and 3 nurses whilst waiting. They were kind, reassuring, caring and capable. She had surgery the next day and the doctor even called her at home after discharge to check on her, give her test results and further reassure her. Exemplary! The A&E department at 11pm on the Sunday night was busy but calm and seems everyone was seen reasonably quickly. I cannot praise our NHS enough
Visited Accident and emergency services on February 2023
University College Hospital has not yet replied.
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Review titled Friendly, attentive, thorough
Rated 5 stars out of 5
by Ben, Islington - Posted on 02 January 2023
My 86 year old mum is down from Leicester and staying with us. She has been unwell since 22 December and did not seem to be getting better. At the advice of the 111 clinician, took her to the walk in emergency clinic. We were there several hours, but the team was very thorough in investigating what the problem(s) might be. The whole team was friendly and attentive as well. And the clinician on duty was amazing. She kept checking in, asking questions and all with good humour, which out us both at our ease. I have no doubt she had a lot of other patients to deal with at the same time. I know the NHS is under strain, and applaud all the amazing people who are working so hard to deliver services, every day of the year. You really came through for us on this occasion and we are enormously appreciative. Thank you.
Visited Urgent Treatment Centre on January 2023
University College Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Peter Riach - Posted on 06 January 2023
As usual excellent treatment by very caring staff on the 1st floor from 25 December for 2 days and then 2 more days on the 8th floor of UCH main building. My only request, please don’t wake people at midnight to take blood pressure. Wishing all the staff a Happy New Year!
Visited Don't know on December 2022
University College Hospital has not yet replied.
Information supplied by University College London Hospitals NHS Foundation Trust