University Hospital Of North Staffs
Princes Road, Stoke-On-Trent, Staffordshire, ST4 7LNContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing service
Rated 5 stars out of 5
by Mr Paul Lockett - Posted on 30 September 2024
From the ambulance crewe ( the ambulance crew who this site won't allow me to name) to the care in the hospital, I can not thank you all enough. Words can't describe the level of care and service you have given me. Thanks all.
Visited Don't know on September 2024
Review titled University Hospital Of North Staffs
Replied on 30 September 2024
Could this please be shared with University Hospital of North Midlands this is now a service which is managed by MPFT.
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Review titled Staff were very good
Rated 4 stars out of 5
by Philip boot - Posted on 17 September 2024
My wife passed away in June our experience was that the standard of food was not something that someone who was ill would find very appetizing they had3 attempts at doing a jacket potato all were inedible one was too hard the second was cold and uncooked the last attempt before she gave up hope of being able to eat this meal was also not cooked through while I was there which was over two weeks I saw quite a lot of food unbeaten and sent back also you couldn't get a sandwich without mayonnaise plastered all over it my wife didn't like any cream or mayo so struggled to eat the sandwiches I also thought they were not good the staff were excellent but there hands were tied when it came to the catering and not many of them used the hospital catering sorry if this review seems unkind but all of my family had the same view when someone is very ill they need a good appetizing meal yours truly p boot
Visited Don't know on June 2024
Review titled University Hospital Of North Staffs
Replied on 17 September 2024
Dear Mr Boot, thank you for sharing your feedback on the NHS website page and firstly please accept our sincere condolences for the loss of your wife. Your feedback is extremely important, however unfortunately the hospital is not managed by the Midlands Partnership University NHS Foundation Trust (MPFT) and the concerns are related to the University Hospitals of North Midlands and would need to be directed to their NHS choices page for response. Thank you
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Review titled Had operation
Rated 5 stars out of 5
by Jellica M. Uddin - Posted on 09 July 2023
Thank you to all the staff that looked after me in hospital, also thank you to the staff that did my surgarie. I was very well kept in hoppital.
Visited Bariatric surgery on May 2023
Review titled University Hospital Of North Staffs
Replied on 10 July 2023
Thank you for sharing your positive experience. This comment has come through to Midlands Partnership University NHS Foundation Trust (MPFT) and we do not manage this hospital. This comment needs to be referred to UHNM. Thank you
Information supplied by Midlands Partnership NHS Foundation Trust