Warwick Hospital
Warwick Hospital, Lakin Road, Warwick, Warwickshire, CV34 5BWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing Staff
Rated 5 stars out of 5
by Michelle Gilligan - Posted on 05 March 2025
Today I attended the bloods clinic on McGregor ward with my daughter, she was very nervous about having her bloods taken, the staff were very patient with her but when still wouldn’t calm down, they went to the ward to get a play support worker to talk to her and help calm her down. The play worker, was amazing, she calmed her down and managed to get her to have her bloods taken very calmly. They went above and beyond to help.
Visited Child health and development on March 2025
Review titled Warwick Hospital
Replied on 24 March 2025
Dear Michelle, Thank you very much for taking the time to share this feedback, we are pleased to hear that everything went well with your daughters blood test on MacGregor Ward and you are pleased with the service both you and your daughter received. Kind Regards Jareth Knell Patient Experience Administrator
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Review titled Excellent, upbeat team performance
Rated 5 stars out of 5
by Alan Garnett - Posted on 24 March 2025
I spent two days in Thomas Ward having knee replacement surgery. I am 84 and found the procedure an exacting experience. Every nurse I came in contact with was positive and considerate and I wish to record my thanks and admiration for the quality of the care I received. I was privileged to see the NHS at its very best.
Visited Orthopaedics on March 2025
Review titled Warwick Hospital
Replied on 24 March 2025
Dear Alan, Thank you very much for taking the time to share this feedback regarding your recent stay on Thomas Ward, we are pleased to hear that everything went well and you are pleased with the service you received. Kind Regards Jareth Knell Patient Experience Administrator
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Review titled Friendly Care
Rated 5 stars out of 5
by Thirza Denervaux - Posted on 15 February 2025
I was not looking forward to a somewhat invasive procedure but I was immediately put at ease by the relaxed and friendly but obviously efficient staff. And after I was not dismissed but given a cup of tea and enquiries as to how I would get home although I had no mobility problems.
Visited Diagnostic Endoscopy on February 2025
Review titled Warwick Hospital
Replied on 24 March 2025
Dear Thirza, Thank you very much for taking the time to share this feedback, we are pleased to hear that everything went well and you are pleased with the service you received. Kind Regards Jareth Knell Patient Experience Administrator
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Review titled Wonderful care at Warwick Hospital- Thank you
Rated 5 stars out of 5
by John MacMahon Mahon - Posted on 12 January 2025
My husband, was brought into Warwick H early on Wed 8 Jan by ambulance with a temp of 40.2% and a urinary infection. That day Warwick was on TV and having so many flu victims arriving that they were struggling to cope. We were taken to Cubicle 5 and treated so well and with great care and around 5 pm he was transfered to Nicholas Ward. He was so well treated and looked after there and on Friday they scanned him and found that it was his appendix that was leaking nasties into his tum that had set off the infection. This was around lunch time on Friday. By around 15.00 all the paper work for an emergency removal of his appendix was completed and kind man wheeled him up to the Major surgery theatre. He also was kind enough to show me how to find car park A! The wonderful clever surgeons operated that afternoon on my 83 year old husband and he was then sent to Hatton Ward where he remains. When I visited yesterday I was not sure how I would find my husband! To my amazement he was sitting up in bed eating a three course lunch and he finished the lot! The consultant and the clever surgeon who managed to operate via key hole surgery on an old patient deserve a big thank you. This was just incredible treatment and, as a family, we are all so very grateful to everybody at Warwick Hospital. A big thank you and 5 stars xx
Visited Emergency Abdominal Surgery on January 2025
Review titled Warwick Hospital
Replied on 24 March 2025
Dear John MacMahon Mahon, Thank you very much for taking the time to share this feedback regarding our Emergency Department, Nicholas Ward and Hatton. We are pleased to hear that everything went well and you are pleased with the service you received. Kind Regards Jareth Knell Patient Experience Administrator
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Review titled Well looked after
Rated 5 stars out of 5
by Andrea Ciampa - Posted on 16 January 2025
Accident and Emergency excellently run service, staff very caring, and professional. Although they were overwhelmed with patients, they made sure we were all looked after, and attended to. The whole team from carers to high level, were extremely thorough, and very professional. They went over and above in my opinion, even making everyone a hot drink, if we wanted one.
Visited Don't know on January 2025
Review titled Warwick Hospital
Replied on 24 March 2025
Dear Andrea, Thank you very much for taking the time to share this feedback regarding our Emergency Department, we are pleased to hear that everything went well and you are pleased with the service you received. Kind Regards Jareth Knell Patient Experience Administrator
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Review titled Superb Hospital
Rated 5 stars out of 5
by Colin Brighton - Posted on 05 February 2025
I was admitted to Warwick hospital on 16th December with a severe case of respiratory syncitial virus. Given the fact that I am 88 years old with several underlying health issues, I came close to losing my life and it was only the superb care and attention I received that saved me. A & E quickly diagnosed the problem, provided prompt and effective treatment and gave me the best possible care. Just as importantly, they ensured my close family were kept informed of my condition and progress. I was then transferred to Beauchamp Ward where I ontinued to receive the best possible attention from medical and nursing staff who at all times were professional,caring, empathetic and supportive and whose exdellent care was instrumental in enabling me to leave hospital and spend Christmas with my grandchildren. At a time when the BHS is subject to a great deal of criticism, it is a pleasure to be able to comment positively about an excellent hospital.
Visited Respiratory Medicine on December 2024
Review titled Warwick Hospital
Replied on 24 March 2025
Thank you very much for taking the time to share this feedback, we are pleased to hear that everything went well and you are pleased with the service you received.
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Review titled Great experience
Rated 5 stars out of 5
by Darren Ryley - Posted on 19 December 2024
I attended the Endoscopy unit for a Colonoscopy and from the moment you arrive to the moment you leave, you never feel alone at any point, the professionalism, kindness and care from every member of staff - with some added humour - is unbounded. They make, what can be a very anxious afternoon, much easier to bear.
Visited Diagnostic Endoscopy on December 2024
Review titled Warwick Hospital
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.
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Review titled Exceptional care
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2024
I had a colonoscopy following an urgent suspected cancer pathway referral. This was a worrying time for me but all of the staff, receptionist, nurses and consultant made me feel totally at ease. The consultant especially was one of the kindest people I think I have come across, gently explaining everything that was happening. If you have to go through this procedure at this department you will be exceptionally well cared for. Thank you everyone for being there. Fortunately my outcome was positive in that nothing untoward was found.
Visited Diagnostic Endoscopy on December 2024
Review titled Warwick Hospital
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.
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Review titled Excellent Service and from all concerned
Rated 5 stars out of 5
by John Fox - Posted on 20 December 2024
I recently visited the cardiology unit at Warwick Hospital after being referred by my GP. The service I received was first class starting with the reception staff, followed by the staff who undertook my ecg and blood pressure and finishing with an excellent consultant. I no point were any of my concerns dismissed and I was given a precise summation of what was happening and how the new medication prescribed would, hopefully, rectify the situation. Well done one and all.
Visited Cardiology on November 2024
Review titled Warwick Hospital
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.
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Review titled Careful and considerate
Rated 4 stars out of 5
by Anonymous - Posted on 30 November 2024
I was referred for a gastroscopy after an abnormal abdominal CT. This was worrying. I found the staff at the endoscopy department to be very considerate and caring. They explained the procedure well, helped me keep calm during it and provided me with a detailed report. Happily, nothing very serious was diagnosed, though I await the results of many biopsies. My thanks to all the staff at this unit.
Visited Gastrointestinal and Liver services on November 2024
Review titled Warwick Hospital
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.
Information supplied by South Warwickshire University NHS Foundation Trust