West Hertfordshire Hospitals Therapy Unit
Jacketts Field, Abbots Langley, Hertfordshire, WD5 0PAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled practice with heart
Rated 5 stars out of 5
by Kit - Posted on 16 July 2024
I had physiotherapy for my continuous dizziness, I didn't give much hope at the beginning of the session, however the physiotherapist had been so thorough in my assessment and formulate exercise plans for every visit. It worked eventually. Thanks for her encouragement.
Visited July 2024
West Hertfordshire Hospitals Therapy Unit has not yet replied.
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Review titled Impossible to contact
Rated 1 star out of 5
by SANDRA KIDD - Posted on 04 July 2024
Been trying to sort out a new pair of built up shoes for my disabled son. Had a reply to email 2 months ago to say they could make another pair if same design to which I replied . Several emails from me plus calls , messages left and nothing . His shoe situation is now extreemly urgent . It's not as if I can just go to shoe shop and but him some. Extreemly frustrated with such poor service.
Visited June 2024
Review titled West Hertfordshire Hospitals Therapy Unit
Replied on 05 July 2024
We are sorry to hear about your experience. If you would like us to investigate this matter further on your behalf, please contact our PALS team on 01923 217198, or email westherts.pals@nhs.net
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Review titled Not impressed
Rated 2 stars out of 5
by Anonymous - Posted on 05 April 2024
No phone number to contact, no opening times available, nothing on the door just closed and locked. Had insoles delivered supposed to be custom which are miles too big, arch is nothing like previous and can't even contact anyone to deal with the problem.
Visited April 2024
Review titled West Hertfordshire Hospitals Therapy Unit
Replied on 05 April 2024
We are sorry to hear about your experience. If you would like us to investigate this matter further on your behalf, please contact our PALS team on 01923 217198, or email westherts.pals@nhs.net
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Review titled Well looked after
Rated 4 stars out of 5
by No - Posted on 30 May 2023
Had my shoe measured well . I was grateful that my shoes will be done quickly. But I got the unfinished shoes by post and I don’t know why they were sent to me without asking me to come in person to be fitted correctly . Please call me and make an appointment as soon as possible. Thanks
Visited April 2023
Review titled West Hertfordshire Hospitals Therapy Unit
Replied on 03 July 2023
We are sorry to hear about your experience. If you would like us to investigate this matter further on your behalf, please contact our PALS team on 01923 217198, or email westherts.pals@nhs.net
Information supplied by West Hertfordshire Teaching Hospitals NHS Trust