Westmorland General Hospital
Burton Rd, Kendal, Cumbria, LA9 7RGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled cardiac centre
Rated 5 stars out of 5
by David Longden - Posted on 30 January 2024
I attended the cardiac centre for an ultrasound of my heart and examination of my coronary arteries . I arrived at 8 am and was admitted immediately to the ward . I had an ecg and was in theatre by 9 30 and discharged by 1 30pm .The staff were kind and considerate and kept me fully informed both before the procedure and afterwards .I could not have expected a higher standard of care and I am very grateful to all the staff who cared for me .
Visited Cardiology on January 2024
Westmorland General Hospital has not yet replied.
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Review titled First class service
Rated 5 stars out of 5
by John Flynn - Posted on 28 December 2023
The service is highly efficient with friendly well trained individuals, that work well as a team. I was seen while on holiday in the area. I was seen quickly and the Doctor was excellent. Thank you.
Visited Urgent Treatment Centre on December 2023
Westmorland General Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Rebecca rigg - Posted on 07 November 2023
I received more treatment and care in 90 mins at urgent care than in the 2 months I’ve been faffing around at my gp’s. Everyone was genuinely warm and sympathetic, helpful and efficient. Extremely impressed and grateful. Thankyou
Visited Urgent Treatment Centre on November 2023
Westmorland General Hospital has not yet replied.
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Review titled Super efficient, understanding and Friendly
Rated 5 stars out of 5
by Rich - Posted on 22 September 2023
Visit was slick and efficient. Doctor was incrediblle, X-Ray super fast and results and diagnois all done within a coupleof hours. Fantastic team. Thank you.
Visited Urgent Treatment Centre on September 2023
Westmorland General Hospital has not yet replied.
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Review titled Great practice.
Rated 5 stars out of 5
by Peter Richardson - Posted on 17 August 2023
Just a note to say a thank you to all the kind , helpful and very proffessional staff at Westmorland General Hospital. From the Consutant who saw me and to all the general staff and nurses. It was great to see the Consutants wheeling patients into their clinic. What could have been a difficult experience was ameliorated by all those l came into contact with. A great team. Peter Richardson.
Visited Ophthalmology on August 2023
Westmorland General Hospital has not yet replied.
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Review titled Absolutely amazingly good care for Colonoscopy
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2023
Brilliant, efficient and friendly and professional service from the beforehand telephone call to the recovery & discharge process. I was so worried about having a colonoscopy, but the staff on the day were so kind and reassuring, and so kind, friendly and assured during the actual process, that I can't remember any discomfort or pain whatsoever (also - to anyone reading this , I highly recommend the sedation option as the actual endoscopy only seems to take about 2 minutes!). Thank you so much Endoscopy Team, you are all Fabulous.
Visited Don't know on August 2023
Westmorland General Hospital has not yet replied.
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Review titled Rapid response.very kind
Rated 5 stars out of 5
by Chris Wyatt - Posted on 20 August 2023
Was taken in 29th. All the staff were most kind. My case was diagnosed as possibly serious. Despatched by ambulance to Barrow very quickly. Really appreciate the care I was given.
Visited Urgent Treatment Centre on August 2023
Westmorland General Hospital has not yet replied.
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Review titled Fantastic staff
Rated 5 stars out of 5
by Mark Andrew Cornthwaite - Posted on 31 August 2023
As a regular patient at Kendal for dialysis, I have gotten to know quite a few members of the staff at Kendal. I would like to point out the really great staff at the general office, they are always very pleasant and extremely helpful, even down to the traffic officer. I can't thank them all enough for all the help they have given me over the years even more so recently with my health getting worse. Nothing is to much trouble for them. They deserve the recognition, every single person in that front office are a credit to your hospital. Thank you so much...
Visited Haematology on August 2023
Westmorland General Hospital has not yet replied.
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Review titled Excellent service, great care
Rated 5 stars out of 5
by BobC - Posted on 08 July 2023
Went to the unit today concerned by a sharp shoulder pain that went into arm. After registration, I was called through within five minutes. Tests, including ECG , X-ray and bloods, were swift and thorough, the nurses were kind and helpful, the doctor forensic in his analysis and we left reassured by his diagnosis. In short, a good experience.
Visited Urgent Treatment Centre on July 2023
Westmorland General Hospital has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Liz + Graham Johnston - Posted on 01 July 2023
My husband sliced open his thumb today ... We drove to the UTC + he was seen very quickly + care from Doctor was great (friendly + efficient). The woman on reception was so friendly + helpful ... Watched her interacting with people + she was professional + kind (a great combination). At one point an older guy came in (he had been in a different department). He said his mobile phone had run out of charge ... She loaned him her charger to enable him to contact someone. This centre is everything the NHS should be ... Keep up the great work.
Visited Urgent Treatment Centre on July 2023
Westmorland General Hospital has not yet replied.
Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust