Whiston Hospital
Warrington Road, Prescot, Merseyside, L35 5DRContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled exellent service from everyone
Rated 5 stars out of 5
by joseph thomas baines - Posted on 28 June 2023
the staff from reception, to the nurses, to the doctors,and the carpark were exellent in the treatment and care of both my wife and myself.everyone involved with the care of us both were kind,polite,and accomodating with any questions we had.they put us both at ease on a worrying day.thank you all.
Visited Plastic surgery on June 2023
Review titled Whiston Hospital
Replied on 29 June 2023
Hi Joseph, Thank you for taking the time to provide Such lovely feedback on behalf of your wife about your recent experience at Whiston Hospital, it is much appreciated. We are pleased that you have had a positive experience . If you could contact the Patientexperienceteam@sthk.nhs.uk, letting the team know which Department/ward that you were treated on, we will be able to share your feedback with the team .Wishing your a speedy recovery.
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Review titled Had a great experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
Mum was rushed in to an and e on Tuesday after a medical episode. Every doctor and nurse has been amazing with both myself, my sister and other family members as well as my mum, she was in a and e for two days before moving upto a ward but the care she received was outstanding. There’s a couple of nurses who really stood out, and I will thank them personally. Mum is doing well on her ward and I honestly think this is down to the staff on an and e.
Visited Accident and emergency services on June 2023
Review titled Whiston Hospital
Replied on 05 June 2023
Good morning, Thank you for taking the time to provide feedback on your mums recent experience in the ED Department at Whiston Hospital, it is much appreciated. We are pleased that you both have had a positive experience and will ensure that your feedback is shared with the team .Wishing your mum a speedy recovery.
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Review titled Exceptional service
Rated 5 stars out of 5
by Marie Goulding - Posted on 31 May 2023
Attended Holbrook unit today for minor surgery, all staff were friendly, informative and very professional, a credit to your very impressive hospital and the NHS. Would definitely recommend this hospital to others, thanks a million
Visited Plastic surgery on May 2023
Review titled Whiston Hospital
Replied on 05 June 2023
Morning Marie, Thank you for taking the time to provide feedback on your recent experience at Whiston Hospital, it is much appreciated. We are pleased that you have had a positive experience and will ensure that your feedback is shared with the team on the Holbrook unit. Wishing you a speedy recovery.
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Review titled Critical care unit outstanding
Rated 5 stars out of 5
by Anonymous - Posted on 16 June 2023
We was visiting a loved one on the critical care unit what they provided for the individual was brilliant and to the family the care we got was great.. the staff are down to earth, doctors will answer questions truthfully to you regarding what situation the patient was in.. I would recommend the critical care unit in whiston hospital to anybody We couldn’t thank you enough what you did for us Thank you
Visited Intensive Care on May 2023
Review titled Whiston Hospital
Replied on 19 June 2023
Thank you for taking the time to provide feedback on your recent experience in the Critical Care Department at Whiston Hospital, it is much appreciated. We are pleased that you have had a positive experience and will ensure that your feedback is shared with the team .Wishing your loved one a speedy recovery.
Information supplied by Mersey and West Lancashire Teaching Hospitals NHS Trust