Whitworth Hospital
330 Bakewell Road, Darley Dale, Matlock, Derbyshire, DE4 2JDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Whitworth Hospital.
Reviews
-
Review titled Excellent urgent treatment centre
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2023
Rather than visit A&E for X-rays, I came to Whitworth UTC and wouldn't hesitate to do the same in future for any urgent treatment needs. I was seen, treated and out of the clinic within 1.5 hours, with follow up appointments made at a time convenient to me. The staff were excellent; very friendly and efficient.
Visited Urgent Treatment Centre on October 2023
Review titled Whitworth Hospital
Replied on 12 March 2024
Hello, Thank you for your feedback regarding Whitworth Hospital, Urgent Treatment Centre. I am pleased to read that you found the staff to be excellent, friendly and efficient. I will pass your kind comments onto the relevant managers to share with the staff. Thank you Patient Experience Team
-
Review titled The NHS at its best!
Rated 5 stars out of 5
by Ian Levers - Posted on 19 October 2023
Professional and caring service from the Reception staff to the Clinician, very little wait time, possibly the best experience I have had of the NHS
Visited Urgent Treatment Centre on October 2023
Review titled Whitworth Hospital
Replied on 04 December 2023
Hello, Thank you for your feedback regarding Whitworth Hospital Urgent Treatment Centre. I am pleased to read that you received a professional and caring service. I will pass your kind comments onto the relevant managers to share with the staff. Thank you.
Provided by Care opinion
-
Review titled Excellent and prompt care
Rated 5 stars out of 5
by Ian McNeilly - Posted on 10 October 2023
I was triaged, assessed and treated promptly and with good humour. I wouldn't hesitate to use again, if needed. Thank you!
Visited Urgent Treatment Centre on October 2023
Review titled Whitworth Hospital
Replied on 04 December 2023
Hello, Thank you for your feedback regarding Whitworth Hospital Urgent Treatment Centre. I am pleased to read that you received excellent and prompt care. I will pass your kind comments onto the relevant managers to share with the staff. Thank you.
Provided by Care opinion
-
Review titled Great practice
Rated 5 stars out of 5
by Pascal - Posted on 03 August 2023
Patient coming from a country outside England, on vacation, my wife and I were deeply impressed by the utmost professionalism, efficiency and extreme kindness of all the professionals we dealt with, whether it was the kindness and warm welcome of the reception, the diligence and know-how of the medical staff. Deep and sincere thanks.
Visited Urgent Treatment Centre on July 2023
Review titled Whitworth Hospital
Replied on 10 October 2023
Hello, Thank you for your feedback regarding Whitworth Hospital Urgent Treatment Centre. I am pleased to read that you were deeply impressed by the professionalism, efficiency and kindness of all the staff. I will pass your kind comments onto the relevant managers to share with the staff. Thank you.
Provided by Care opinion
-
Review titled Outstanding
Rated 5 stars out of 5
by Craig - Posted on 08 May 2023
I would like to echo the positive comments regarding the care provided by the Urgent Treatment Centre, following my visit there whilst on holiday in the Peak District. After falling and injuring my chin, I arrived at Whitworth Hospital looking for a walk-in centre. The care I received whilst there was exemplary. I was seen to quickly, treated rapidly and experienced an outstanding level of service. Many thanks to the team.
Visited Urgent Treatment Centre on May 2023
Review titled Whitworth Hospital
Replied on 24 May 2023
Hello, Thank you for your feedback regarding your visit to Whitworth Hospital. I am pleased to read that you found the care you received to be exemplary and that you were seen quickly. I hope that you are recovering well and I will pass your kind comments onto the relevant managers to share with the staff. Thank you.
Provided by Care opinion
-
Review titled Great service
Rated 5 stars out of 5
by Karen - Posted on 09 April 2023
Secured appointment through 111 service as my daughter had bacterial tonsillitis. Seen quickly by nurse practitioner, very professional, given a prescription for antibiotics there and then. Very grateful for this invaluable service.
Visited Urgent Treatment Centre on April 2023
Review titled Whitworth Hospital
Replied on 18 April 2023
Hello, Thank you for your feedback regarding your visit to Whitworth Hospital. I am pleased to read that you found the nurse to be professional. I will pass your kind comments onto the relevant managers to share with the staff. Thank you.
Provided by Care opinion
-
Review titled Great service
Rated 5 stars out of 5
by Jak Bexton - Posted on 27 April 2023
Absolutely brilliant no waiting seen my son within minutes very friendly highly recommended thank you
Visited Urgent Treatment Centre on April 2023
Review titled Whitworth Hospital
Replied on 24 May 2023
Hello, Thank you for your feedback regarding your visit to Whitworth Hospital. I am pleased to read that you found the service great and friendly. I will pass your kind comments onto the relevant managers to share with the staff. Thank you.
Provided by Care opinion
-
Review titled Brilliant service
Rated 5 stars out of 5
by Dave Headon - Posted on 28 March 2023
Following a minor accident I visited Whitworth, saw a very professional, helpful and happy nurse who sorted my injury. All the staff were helpful, thanks and praise to you all.
Visited Urgent Treatment Centre on March 2023
Review titled Whitworth Hospital
Replied on 05 April 2023
Hello, Thank you for your feedback regarding your visit to Whitworth Hospital. I am pleased to read that you found the staff to be helpful and the nurse who treated you to be professional, helpful and happy. I hope that you are recovering well and I will pass your kind comments onto the relevant managers to share with the staff. Thank you.
Provided by Care opinion
-
Review titled No waiting.
Rated 5 stars out of 5
by James - Posted on 20 April 2023
Hi there. I was touring in my campervan at the time and started to suffer from a severe infection. I contacted the hospital and I arrived around 30mins later. Very friendly receptionists, got seen by the nurse quite quickly and that was followed almost immediately by the staff nurse. I got my prescription and other meds and went on my way. I was very pleased and relieved to have been seen to so quickly. Thanks again! James.
Visited Urgent Treatment Centre on March 2023
Review titled Whitworth Hospital
Replied on 24 May 2023
Hello, Thank you for your feedback regarding your visit to Whitworth Hospital. I am pleased to read that you found the receptionist friendly and that you were seen quickly. I hope that you are recovering well and I will pass your kind comments onto the relevant managers to share with the staff. Thank you.
Provided by Care opinion
-
Review titled So lucky to have this service on our doorstep
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2023
I’ve tried to leave a review before but doesn’t seem to have been registered - I have persevered because I want to document my thanks for such wonderful professionalism. My friend hurt her foot after sustaining a fall at height whilst helping me redecorate. Her ankle a was swollen and in obvious pain- offered an x ray and felt so lucky to have access to this service on our doorstep on a Saturday evening. x ray showed a break and the nurse was brilliant - so open, honest and caring - really appreciated that - thank you so much
Visited Urgent Treatment Centre on March 2023
Review titled Whitworth Hospital
Replied on 15 March 2023
Thank you for your feedback regarding yours and your friends visit to Whitworth Hospital and the professional and caring service that you received. I hope that your friend is recovering well and I will pass your kind comments onto the relevant managers to share with the staff.
Provided by Care opinion
Information supplied by Derbyshire Community Health Services NHS Foundation Trust