Woodland Hospital
Woodland Hospital, Rothwell Road, Kettering, Northamptonshire, NN16 8XFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled How it should be!
Rated 5 stars out of 5
by Vaughan Carradice - Posted on 19 August 2024
It could not have been better. The staff were excellent both professionally and personally. I was kept informed throughout the whole process. The organisation was exemplary as was the professional ethos and friendly approach of all the staff. Thank you.
Visited General Surgery on August 2024
Woodland Hospital has not yet replied.
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Review titled Thank you to the whole team.
Rated 5 stars out of 5
by Debbie - Posted on 26 August 2024
Thank you to the whole team. My procedure went to plan and on time. I was given excellent care for all my needs during my overnight stay by the whole team. I was treated with respect, made comfortable, fed well and given follow on care instructions in a manner that I could understand. Thank you
Visited Orthopaedics on August 2024
Woodland Hospital has not yet replied.
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Review titled Greate practice
Rated 5 stars out of 5
by Florentina Gheorghiu - Posted on 18 July 2024
I would like to thanks the appoitment booking team for the help for an emergency appointment.Very helpful people
Visited Don't know on July 2024
Woodland Hospital has not yet replied.
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Review titled Woodlands Hospital was amazing
Rated 5 stars out of 5
by Mrs L Spavins - Posted on 10 July 2024
Fantastic service, fantastic staff. They made me feel very safe and reassured knowing how scared I was. They really are a credit
Visited General Surgery on July 2024
Woodland Hospital has not yet replied.
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Review titled Superb Service
Rated 5 stars out of 5
by GRAHAM FENWICK - Posted on 28 June 2024
Extremely friendly and helpful staff, made my stay very comfortable at all times, clean rooms and good fresh food
Visited Back services on June 2024
Woodland Hospital has not yet replied.
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Review titled Appointments team
Rated 5 stars out of 5
by Mr R Barlow - Posted on 23 May 2024
Fabulous service, kind,considerate Knowledgeable a pleasure to deal with.The team , went way beyond what was expected of them,what a change from the automated systems when you can't speak to a person.
Visited Don't know on May 2024
Woodland Hospital has not yet replied.
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Review titled NHS Admissions Team at Woodlands Hospital
Rated 5 stars out of 5
by Eric Hirst - Posted on 23 May 2024
The Admissions Team at Woodlands Hospital deserve particular praise for the initial but important organisation of my appointments. I received notification of my surgery on the Bank Holiday as I was leaving for my holiday abroad. No problem, the team helpfully reviewed the options for my pre assessment and surgery appointments. They were super accommodating in helping plan my trip back for pre assessments and then arranging the follow ups and surgery. The end result was minimum disruption to my holiday and the certainty of return for my surgery.
Visited Orthopaedics on May 2024
Woodland Hospital has not yet replied.
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Review titled Excellent NHS Administrative Assistant
Rated 5 stars out of 5
by Phill Becker - Posted on 03 April 2024
This was my first visit to Woodlands Hospital and the level of care was superb. The administrative assistant went above and beyond to help book my appointments. Thank you!
Visited Urology on April 2024
Review titled Woodland Hospital
Replied on 20 April 2024
Thank you Phill for taking the time to write a great review on the start of the pathway at Woodland Hospital, I will make sure I send over to the teams. Thank you for choosing Woodland Hospital for your care.
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Review titled Great service
Rated 5 stars out of 5
by Kathy - Posted on 21 March 2024
Went in for TKR, staff were so helpful and nothing was to much trouble, also greeted you with a smile, catered to every need while their, food very good standard and drinks were always hot and served fresh, room very comfortable and clean comfortably warm, for a time of crisis they were outstanding in every thing and all staff gave very good care
Visited Orthopaedics on March 2024
Review titled Woodland Hospital
Replied on 29 March 2024
Thank you Kathy for taking the time to review your stay at Woodland Hospital after your Total Knee Replacement. We are so glad to hear you had a excellent experience and that all teams were on hand when you needed them. Thank you for choosing Woodland Hospital for your care.
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Review titled They said they would, and they did!
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2024
I needed to change an appointment this morning and the person I spoke to was extremely courteous and helpful. They asked me to leave it with them as they were unable to change it whilst I was on the phone and promised to call me back once they had sorted it out. Within 5 minutes I was called back, my new appointment was confirmed and a letter confirming my appointment was emailed to me. Excellent service and patient care!
Visited Don't know on March 2024
Review titled Woodland Hospital
Replied on 19 March 2024
Thank you so much for taking the time to review your experience with rescheduling your appointment, I will make sure that the admin team are made aware of your feedback.
Information supplied by Ramsay Healthcare UK Operations Limited