Woodlands Hospital
Morton Park, Darlington, Durham, DL1 4PLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great Hospital
Rated 5 stars out of 5
by Ann Bell - Posted on 19 November 2024
Was worried about this operation but didn’t need to as everything went well, no pain and friendly staff.
Visited Ophthalmology on November 2024
Woodlands Hospital has not yet replied.
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Review titled Excellent Treatment
Rated 5 stars out of 5
by Carmel Napier - Posted on 08 September 2024
My husband has recently had two cataract operations conducted by the consultant and his team. It has been positively life changing. It has had a huge impact on my husband’s vision and quality of life. A huge thank you to the consultant and his team for exemplary treatment, skills and nursing care. Woodlands Hospital treatment from start to end has been an excellent experience with brilliant outcomes. Thank you.
Visited Ophthalmology on August 2024
Review titled Woodlands Hospital
Replied on 09 September 2024
Hi Carmel, we are truly grateful for your kind words regarding your husband's recent cataract operations conducted by our consultant and his team at Woodlands Hospital. It brings us joy to hear that the surgeries have had a positive and life-changing impact on your husband's vision and quality of life. Please do not hesitate to contact us if you need anything.
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Review titled Poor after care
Rated 2 stars out of 5
by Friend - Posted on 08 June 2024
My neighbour was given 2 paracetamol following extensive BCC excision. In agony afterwards when LA worn off later that evening. Had to ring 111 to get a doctor to prescribe something stronger. NHS would have given a prescription that was appropriate. Neighbour is 93 yrs young.
Visited Don't know on June 2024
Review titled Woodlands Hospital
Replied on 29 June 2024
Hi there, I do apologise for your friends experience and I can confirm that we are aware of this specific case of which this has been fed back to the team to ensure improvements are made. Thank you for the feedback. Kind regards, Woodlands Hospital.
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Review titled Reassuring Assessment
Rated 5 stars out of 5
by June - Posted on 09 April 2024
My experience for my pre op assessment was very reassuring prior to my operation. The sister was very friendly and professional and was able to answer all my questions and I left feeling much happier about my shoulder replacement and would certainly recommend the service I had.
Visited Orthopaedics on April 2024
Review titled Woodlands Hospital
Replied on 11 April 2024
Thank you again for taking the time to let us know how we did, we really appreciate the recommendation. Please don't hesitate to reach out if there's anything additional we can do for you.
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Review titled Excellent Service
Rated 5 stars out of 5
by Kylie Wilson - Posted on 08 March 2024
My father came in for his second cataract operation and I again sat in the reception observing the comings and goings, the staff were again attentive, warm and friendly. Super attentive to those who were vulnerable with a real genuine can do attitude. A really pleasant environment making nervous people feel comfortable.
Visited Ophthalmology on March 2024
Review titled Woodlands Hospital
Replied on 12 March 2024
Hi, we are happy that our hospital met the standards that you expected of it and appreciate the kind words you have left for the hospital. We will be sure to pass on your kind comments through to our team here at Woodlands. Thank you from everyone here.
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Review titled Great hospital
Rated 5 stars out of 5
by Elizabeth Wrightson - Posted on 10 March 2024
I was so well looked after during my knee replacement surgery, the nurses, the staff, the doctors. The food was delicious. Nothing was too much. Very professional.
Visited General Surgery on February 2024
Review titled Woodlands Hospital
Replied on 12 March 2024
Elizabeth Wrightson, we are so pleased you enjoyed your visit to Woodlands Hospital. Please let us know if there is anything else we can do for you; we are more than happy to help.
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Review titled cataract
Rated 5 stars out of 5
by Anne Atkinson - Posted on 31 January 2024
it was brilliant, staff couldn`t have been more helpful, the procedure went very well, my eye is now excellent , it is a great hospital and there is always plenty of parking spaces.
Visited Ophthalmology on January 2024
Review titled Woodlands Hospital
Replied on 02 February 2024
Anne Atkinson, thank you for the high star rating! It is great to hear that you felt the hospital was great. if you need anything further please feel free to contact us.
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Review titled Excellent Experience
Rated 5 stars out of 5
by Wendy Dunnill - Posted on 13 January 2024
As I have never had cataract surgery I was in trepidation!! On entering the Department I was put fully at ease; and that continued throughout my entire time on the Department. Everyone in the whole Department was amazing. Cant wait for my next trip to Woodlands. Thank you to all of you.
Visited Ophthalmology on January 2024
Review titled Woodlands Hospital
Replied on 23 January 2024
Hello Wendy, thank you so much for taking the time to let us know how we did; we really appreciate it! It is so lovely to hear that you felt at ease during your visit to Woodlands, and we will pass on your kind words to the team. We look forward to your next visit! Take care.
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Review titled Marvellous service
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2024
Had cataract op on 24th Jan. From arrival to departure all staff superb! The procedure for other eye can't come soon enough. Thanks again for looking after me.
Visited Ophthalmology on January 2024
Review titled Woodlands Hospital
Replied on 30 January 2024
Thank you again for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Woodlands Hospital.
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Review titled excellent experience
Rated 4 stars out of 5
by jennifer margaret cartner - Posted on 17 November 2023
I attended for a cataract removal and naturally was quite anxious. The staff put me at ease before the procedure with their efficiency and a liitle bit of good humour. Consequently during the procedure I felt as though I could have complete trust in the staff and was able to relax. All went well and so far so good, would recommend to anyone about to go through the same operation.
Visited Ophthalmology on November 2023
Review titled Woodlands Hospital
Replied on 17 November 2023
Dear Jennifer Thank you so much for taking the time to provide us with your feedback. It is great to hear the staff were efficient and able to put you at your ease when attending Woodlands for your cataract surgery. I will share your feedback with the staff who were involved in your pathway of care. Best wishes for your recovery Linda Oliver Quality & Risk Manager
Information supplied by Circle Health Group Limited