Wycombe Hospital
Wycombe Hospital, Queen Alexandra Road, High Wycombe, Buckinghamshire, HP11 2TTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Nobody there to contact
Rated 2 stars out of 5
by Phil T - Posted on 22 February 2025
Urgent care needed following unexpected critical event following recent urology surgery. Have been leaving messages on urology investigations phone for two days asking for urgent help. Nobody has called back. Called the consultants secretary. Phone out of action. Next day same phone now working but message says secretary off until next week. Asked operator to put me through to urology doctor. Was transferred to inpatients ward. Happened several times. They were unable to help. Left several messages on all telephone numbers relating to urology and consultant’s secretaries. Now three days and nobody has called back. Only option is to go back to A & E at Stoke, which I had to attend before all this started. They were the ones who told me to contact urology after fitting me with a temporary catheter. Nobody has taken responsibility for my care or contacted urology to refer me. GP not working until Monday. Why have a phone messaging service if nobody checks the messages?
Visited Urology on February 2025
Wycombe Hospital has not yet replied.
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Review titled Minor injuries department
Rated 3 stars out of 5
by Anonymous - Posted on 15 February 2025
In late January I was in a lot of pain and unable to stand up so I had help calling an ambulance service. I wasn't impressed by how a five hour call led to us being lied to about an ambulance that was soon to arrive, being on call with some male staff members who argued with me about being rude with my tone when I was just trying to talk during my pain and couldn't keep my voice level, for the security in the building being told we actually won't get an ambulance and not telling us to then finally talking with the doctor themselves when most of the pain had subsided but left me incapacitated. So the doctor stated the only way to get there was by taxi. She was lovely and tried to do a swift job of checking but I was prescribed medication shortly after I said I have a kidney condition and surprise surprise people with it can't take codeine. So I was left with a recommendation to pay for to clean what was going on, no antibiotics or any kind of medicine that could help flush the issue. And to this day about three weeks after the problem I've gained reactive arthritis in my hand and other discomfort in my chest and kidneys. When I went back to minor injuries I wasn't able to get more than a checkup which was me being asked questions and having my pulse looked at and told to come in the next day, the receptionist lady said to my face I would have to do the whole process again and that they were already at capacity so I'm getting so many mixed signals and no chance to be checked up on what was a severe case. As a student I can't drive to Aylesbury to the nearest AnE and neither could I afford to pay for travel on what I have to use not that my condition back then could handle any movement. So lovely it is that our job market doesn't have a want/ enough of part time roles for students.
Visited Don't know on January 2025
Wycombe Hospital has not yet replied.
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Review titled Breast Centre - Superb service
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2024
I had my appointment today at the Breast Unit to investigate a concern. I was prepared to be there for hours just waiting, however I was blown away with the efficiency of the service and the kindness and professionalism of the staff and consultants. There was a clear system in place, which was clearly communicated to me. Both the ultrasound followed by the physical exam were led by the most compassionate and professional doctors who put me at ease and spoke to me as a human being. Everything was explained thoroughly and I was never made to feel rushed. Thank you
Visited Breast cancer services on November 2024
Wycombe Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 26 October 2024
My husband had a telephone consultation with a very nice Doctor who booked him for a Cholesterol injection. We attended the appointment and all the members of staff that dealt with my husband were absolutely fantastic so kind and caring. Five star service.
Visited Don't know on October 2024
Wycombe Hospital has not yet replied.
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Review titled Excellent reassuring process
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2024
After a GP referral to the Breast Clinic, I booked an appointment easily. Parking was stressful but once inside, every member of the department was kind, calm and reassuring. They were professional and gentle. They made a real effort to ensure I felt comfortable and dignified, asked consent before doing any examinations and gave as much privacy as possible. Thank you.
Visited Breast cancer services on October 2024
Wycombe Hospital has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2024
We were referred by 111 Staff were very efficient and helpful, triage nurse called us within 15 minutes to assess my son condition. Very happy with the support received.
Visited Urgent Treatment Centre on October 2024
Wycombe Hospital has not yet replied.
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Review titled Great team ward 12B Day procedure
Rated 5 stars out of 5
by Sharon harris - Posted on 24 September 2024
Was there today for a foot procedure. The whole team was excellent in all that they do. All very professional and very kind. Thank you everybody in ward 12b
Visited Orthopaedics on September 2024
Wycombe Hospital has not yet replied.
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Review titled Amazing Team
Rated 4 stars out of 5
by Nicola Allen - Posted on 27 August 2024
Ward 12c - thank you for looking after me so well, what a brilliant team. I recently had bowel resection surgery and this team make a difficult time that much easier. You matter and what you do matters. Thank you so much for looking after me.
Visited Urology on August 2024
Wycombe Hospital has not yet replied.
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Review titled Great surgery and after care
Rated 5 stars out of 5
by Marion Suter - Posted on 27 August 2024
First class treatment from nursing staff on Ward12b today and from my Orthopaedic consultant and his supporting surgical team. Thank you
Visited Orthopaedics on August 2024
Wycombe Hospital has not yet replied.
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Review titled Great team
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2024
amazing team at ward 12b for my operation, attentive and caring and did everything they could to make me comfortable during the stressful time.
Visited Orthopaedics on August 2024
Wycombe Hospital has not yet replied.
Information supplied by Buckinghamshire Healthcare NHS Trust